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Herzing College › Programs › Program Overview >

Community Services

  • OVERVIEW
  • CAREERS
  • COURSES
  • INSTRUCTORS

Learn how to help people dealing with addiction, homelessness, mental health issues, and other challenges. Get real work experience and graduate ready to make a difference in your community.

What is a Community Services Worker?

Community services workers provide practical assistance and emotional support to people experiencing social or personal challenges. They offer counselling, connect clients with available resources, and help vulnerable people live happier, healthier lives.

CSWs work with many different populations, including:

  • At-risk youth
  • Seniors
  • Parents and families
  • Homeless individuals
  • Newcomers to Canada
  • People struggling with addiction, disabilities, or mental health issues
  • Survivors of abuse

Herzing College Community Services Training

Herzing College’s community services training is a convenient way to prepare for a career helping people in need. You’ll get a solid grounding in social work theory and develop your skills through hands-on training and real work experience.

  • Complete your training in 12 months
  • Internship included
  • Career support to land your first CSW job after graduation
  • Flexible scheduling and online learning format for maximum convenience
  • Continuously updated course content, reviewed by an expert curriculum committee
  • Frequent start dates; enrol at any time
  • Financial assistance may be available for students who qualify

A Quality Online Learning Experience

Herzing offers everything you need to succeed in your online education.

  • Easily connect with experienced and knowledgeable instructors whenever you need support
  • Programs include three hours of live sessions each week for real-time learning and interaction
  • Dedicated academic and technical support

Career Outlook

There is steady demand for CSWs across Canada. Successful graduates can find career opportunities at:

  • Hospitals
  • Halfway houses
  • Detox centres
  • Residential care facilities
  • Outpatient clinics
  • Shelters
  • Youth centres
  • Correctional facilities

Job titles may include:

  • Child/Youth Worker
  • Gerontology Aide
  • Addictions Counsellor
  • Family Service Worker
  • Crisis Intervention Worker
  • Women’s Shelter Worker
  • Aboriginal Outreach Worker
  • Community Development Worker
  • Mental Health Aide
  • Residential Support Worker
Smiling woman with reassuring hand on client's shoulder during group therapy

4 Popular Career Options After Community Services Worker Training

Learn about the different positions open to CSWs and discover what kind of social work would suit you best.

READ MORE

Study Topics

The coursework in our community services training covers:

  • An overview of the Canadian social welfare system
  • The fundamentals of psychology and sociology
  • The stages of human development
  • Family dynamics
  • The effects of addiction on individuals and society
  • Therapies for common mental health disorders, such as anxiety, depression, and schizophrenia
  • Interviewing and counselling techniques
  • Report writing
  • The code of ethics of the Canadian Association of Social Workers

Instructors

Malavika Mohanan
Instructor, Community Services

With a strong foundation in psychology and criminology, Mal brings extensive experience in community-based social services, particularly supporting individuals with developmental disabilities, mental health needs, and those facing systemic barriers. She holds a BA Honours with a specialization in Psychology and a minor in Criminology from the University of Ottawa and is currently pursuing a Master of Social Work at the University of Windsor. Her professional journey includes leadership roles in employment and community support programs, as well as hands-on work with diverse populations, including immigrants, survivors of trauma, and individuals involved in the justice system.

Outside of work, she enjoys travelling, reading, and spending time with her family. Teaching is something she values deeply because it allows her to foster growth, share practical tools, and empower others to become compassionate and competent practitioners. She strives to create an inclusive and engaging learning environment that blends real-world experience with academic knowledge.

Admission Requirements

What you need to get started.

  • Have a minimum of a Canadian provincial high school diploma or equivalent, or be a mature student
  • Pass an entrance test administered by Herzing College
  • Be interviewed in detail regarding interest in the field
  • Note: admission to some programs may include additional requirements
Get Started Today

Not all programs and learning formats available at all campus locations.

A Community Services Worker program is registered at and delivered by Herzing College Ottawa.

A Community Services Worker program is registered at and delivered by Herzing College Toronto. Please click for information on program tuition and fees. 

Overview

Industry
Healthcare
Program Length 12 months, includes 8-week internship
Learning Format Online
Language English

EXPLORE CAREERS

TRY OUR CAREER EXPLORATION KIT

Our online quiz takes three minutes to complete and you’ll get a personalized report. Identify your strengths and social style plus the training and positions you’re best suited for.

See Admission Requirements >

Your Next Steps

Ready to learn more about the Community Services training? It’s easy to get started. Choose from the following options:

  • Fill out the form to ask questions via email
  • Chat live with an Admissions Advisor to get your questions answered now
  • Click Request Info to get started today!
Get Started Today

2025 Overall Graduate Employment Rate

80% of available Herzing College graduates were employed in a related field.

*statistics based on most recent available

Download Program Brochure

Why Choose This Program?

  • 12-month program that gets you to work quickly
  • Included internship offers real, front-line work experience
  • Many students are offered jobs straight out of their internship
  • Learn from passionate instructors with years of social work experience
  • Small class sizes where every student gets step-by-step support
  • Get access to the Herzing Open Education Program (HOEP), which lets you take additional healthcare courses after you graduate, tuition-free!
  • Take advantage of our amazing career development team, who helps create your resume, prepare for interviews, and apply for CSW jobs
  • Students of all ages and backgrounds
Request Info

RELATED HEALTHCARE PROGRAMS:

  • Community Mental Health and Addictions Worker
  • Health Care Aide
  • Medical Laboratory Assistant
  • Medical Office Administration
  • Mental Health and Addictions Worker
  • Personal Support Worker


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BRENDA H. WINNIPEG

Very friendly staff, provide all information and are very eager and willing to help you in the process. I would definitely recommend Herzing to anyone interested in returning to school to further their education.

PARASKEVI S. MONTREAL

Herzing College gave me the education I needed to get a great job in the aerospace industry. Classes were interesting, pertinent and fun! Not only does this school help you find an internship, they help you find the right job, and continue to maintain relationships with alumni in the future. Great experience at Herzing!

JENNA D. WINNIPEG

As a single mom going back to school was intimidating but at Herzing College I actually feel that I can reach my career goal!

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Campus Locations

Multiple locations, one collaborative environment.

Visit one of our convenient campus locations in: Winnipeg, MB, Cambridge, ON, Toronto, ON, Ottawa, ON, Montreal, QC. Admissions, career development, and educational funding staff are available at each location to meet with students and answer any questions and assist with application processes.

Locations
View all locations >

Ready for the next step?

Request more information

Please fill out the form below and our admissions team will contact you with all the requested information and answer any other questions you may have.

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EXPLORE CAREERS

TRY OUR CAREER EXPLORATION KIT

Our online quiz takes three minutes to complete and you’ll get a personalized report. Identify your strengths and social style plus the training and positions you’re best suited for.

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Coming From Abroad?

Attend Herzing College as an international student

We welcome students from all over the globe. At Herzing, you can join a vibrant community of diverse learners and build the skills you need to thrive in the Canadian job market.

 

See our Qualifying Programs
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