Find out where your diploma can lead.
Get training in mental health and addictions support with a strong community and outreach focus. Build practical skills in peer support, harm reduction, cultural competence, and community engagement.
What Do Community Mental Health and Addictions Workers Do?
People in this field provide practical assistance, emotional support, and advocacy for individuals and families facing mental health and substance use challenges. They work in diverse community settings, helping clients access resources, navigate systems, and build resilience.
Typical tasks include:
- Conducting outreach to engage clients
- Providing peer support and implementing harm reduction strategies
- Facilitating access to social services
- Supporting marginalized populations, including Indigenous peoples, newcomers, and LGBTQ+ communities
- Documenting client interactions and maintaining accurate records
- Delivering holistic, culturally sensitive care
- Advocating for clients’ rights and well-being
Herzing College Community Mental Health and Addictions Worker Program
This program prepares you for a rewarding career supporting individuals and communities affected by mental health and addiction issues. You’ll gain a strong foundation in psychology, sociology, and cultural competence, with a focus on real-world skills for front-line work.
- Internship included for hands-on experience
- Career support to land your first job after graduation
- Flexible scheduling and online learning format for maximum convenience
- Continuously updated course content, reviewed by an expert curriculum committee
- Frequent start dates; enrol at any time
- Financial assistance may be available for students who qualify
A Quality Online Learning Experience
Herzing offers everything you need to succeed in your online education.
- Easily connect with experienced and knowledgeable instructors whenever you need support
- Programs include three hours of live sessions each week for real-time learning and interaction
- Dedicated academic and technical support
Career Outlook
Successful graduates of this program can find work with:
- School boards
- Hospitals
- Correctional facilities
- Mental health or substance abuse agencies
- Shelters
- Long-term care facilities
- Housing agencies
- Child and family services
Potential job titles include:
- Community health worker
- Residential support worker
- Community support worker
- Child/youth support worker
- Outreach worker
- Crisis response worker
- Harm reduction worker
Study Topics
In this program, you will learn:
- The psychological, sociological, and cultural factors that influence client well-being
- How to engage clients respectfully and build trust-based professional relationships
- The impact of trauma, poverty, systemic inequality, and cultural diversity on client experiences and access to services
- How to respond to immediate client needs, including substance use, mental health crises, family conflict, and violence
- How to provide culturally sensitive and inclusive care
- How to integrate ethical principles and professional codes of conduct into all aspects of client care, decision making, and community engagement
- The factors that contribute to addiction and the impact addiction has on people and communities
- Ethical principles and professional standards in addictions counselling
- The basic anatomy and physiology of addiction
- How to recognize and address behavioural addictions such as gambling, sex, and shopping
- Counselling skills and case management strategies
- The effects of addiction on families
- Relapse prevention strategies
Click to see a detailed description of each course:
Students examine their local communities through the lens of a community support worker. They focus on the three tenets of community social work: 1) the local identification of needs, 2) the localized formation of solutions, and 3) the mobilization of collective response.
Students do a research project outlining the community resources that are available to them. They get to know their community through onsite visits, telephone calls, website surfing, etc. The research project outlines what is available in the community and what is lacking in the community.
This course explores harm reduction as a pragmatic and evidence-based framework for addressing substance use. It emphasizes strategies that prioritize safety, dignity, and client autonomy while reducing negative health and social outcomes. Students develop the skills to engage in supportive peer relationships, facilitate group processes, and implement harm reduction strategies across diverse contexts.
This course explores the historical and contemporary experiences of Indigenous peoples in Canada. It looks at the impacts of colonization, systemic discrimination, and intergenerational trauma as well as the resilience and healing practices rooted in Indigenous knowledge, traditions, and community support systems.
The course also addresses the diverse realities of other groups who may experience marginalization, such as newcomers to Canada, LGBTQ+ communities, racial and ethnic minorities, and individuals from varied cultural and religious backgrounds. Students analyze the social, cultural, and systemic barriers these groups face in accessing equitable care, as well as the ways in which practitioners can build culturally safe, respectful, and responsive relationships.
This course delves into the pharmacological characteristics and behavioural implications of a range of substances. It offers a critical look at the use of drugs in various medical settings, including their role in treating mood disorders and schizophrenia.
Students also investigate the physiological and psychological repercussions of the recreational use of drugs like alcohol, nicotine, and marijuana. They learn to distinguish between the major classes of drugs and gain insight into their distinct characteristics and effects on the mind and body.
In this course, students examine the history and paradigms of social work while building the self-awareness and interpersonal skills necessary to support diverse clients. The course emphasizes the principles of ethical practice, including confidentiality, informed consent, boundaries, cultural sensitivity, and accountability.
This course emphasizes practical applications of psychology to client behaviour, communication, and support. Students explore how learning, memory, motivation, and development influence client interactions, decision making, and recovery processes. Key attention is given to understanding stress trauma, addiction, and group dynamics.
This course examines contemporary Canadian families, including diverse structures such as single-parent households, blended families, Indigenous families, newcomer families, and LGBTQ+ families.
Students explore the ways in which poverty, addiction, trauma, and systemic inequality affect families, and how these factors influence the needs of clients. Attention is placed on identifying common family stressors, recognizing signs of family conflict or violence, and understanding the impact of family systems individual behaviour.
This course provides an overview of human growth and development across the lifespan, from infancy through late adulthood. It highlights how developmental stages influence behaviour, coping strategies, and client needs in mental health and addictions contexts.
Students explore key physical, cognitive, and social changes across the lifespan, with reference to selected psychological theories such as those of Piaget, Erikson, and Kohlberg. Emphasis is placed on recognizing developmental milestones, understanding common challenges at each stage of life, and applying this knowledge to support diverse individuals in real-life scenarios.
In this course, students look at the skills that are needed to work effectively in teams. They explore different types of teams and the roles of team members. Students also look at group problem solving and decision making. The role of a nurturing positive person and mentor/coach is also discussed.
In this course, students are introduced to the social welfare system from a Canadian perspective. They gain a deep understanding of the services and programs designed to meet the needs of the Canadian populace, including diverse groups such as Aboriginal communities, multicultural societies, and individuals with disabilities.
Students learn to evaluate the efficacy of various social programs using evidence-based approaches. They are encouraged to propose improvements focusing on inclusivity, efficiency, and responsiveness.
In this course, students explore psychological disorders and the therapies used to treat them. Topics include the definition of abnormality, anxiety and mood disorders, somatoform and dissociative disorders, schizophrenia, and personality disorders. Insight, behavioural, cognitive, and biological therapies are examined.
This course focuses on creating accurate, professional, and legally sound documentation in community mental health and addictions support settings. Students gain confidence in using digital tools to prepare, format, and organize chart notes, incident reports, case summaries, and other records commonly required in front-line service work.
This course emphasizes the practical aspects of outreach, including initial client contact, intake interviewing, needs assessment, and referral to appropriate services. Students learn strategies for building trust, maintaining professional boundaries, and ensuring cultural sensitivity. Ethical and legal responsibilities such as confidentiality and informed consent are also discussed.
This course helps students develop career search skills. It covers resume and cover letter writing, interview techniques, and communication skills. Students also learn about networking techniques and how to navigate the job market.
This course emphasizes how social structures, inequality, culture, and group dynamics influence the lives of individuals and the challenges they face. Students explore issues of poverty, stigma, and marginalization, and how these shape access to resources and services. Emphasis is placed on Canadian social contexts, including Indigenous issues, newcomer experiences, LGBTQ+ inclusion, and family dynamics.
The internship component of the program is the practical application of a student’s knowledge and skills in an industry environment. The industry shall be directly related to the student’s program of study. The internship requires full-time day attendance working in the industry setting.
Admission Requirements
What you need to get started.
- Have a minimum of a Canadian provincial high school diploma or equivalent, or be a mature student
- Pass an entrance test administered by Herzing College
- Be interviewed in detail regarding interest in the field
- Note: admission to some programs may include additional requirements
Not all programs and learning formats available at all campus locations.
The Community Mental Health and Addictions Worker program is registered at and delivered by Herzing College Winnipeg.


