Master the clinical, clerical, and computer skills you need to get hired at any medical office. Get real work experience and be ready to start your career in one year or less.

What is Your Role as a Medical Administrator or Assistant?

Medical office administrators and assistants (MOAs) are the face of hospitals and clinics. They keep things running smoothly by receiving patients, managing information and appointments, and assisting healthcare providers.

Typical duties of this role include:

• Greeting patients at reception
• Responding to phone calls and emails
• Scheduling patient appointments
• Updating and organizing patient records
• Processing billing and health insurance
• Managing inventory
• Checking patient height, weight, temperature, and blood pressure
• Assisting with minor medical procedures

Herzing College Medical Office Administration Training

Herzing College’s Medical Office Administration training fully prepares students for positions in hospitals and clinics. You’ll get in-depth training in medical office software and procedures and gain actual work experience with an internship.

• Complete your training in one year or less
• Get real-world experience with an internship
• Certificate in first aid and CPR included
• Multiple start dates; enrol at any time
• Financial assistance may be available for students who qualify
• Career support to land your first MOA job after graduation

Career Outlook

Skilled medical office administrators are in strong demand in many provinces. Graduates of our MOA programs are qualified for roles at:

• Hospitals
• Dental offices
• Walk-in clinics
• Chiropractor offices
• Extended care centres

Typical job titles include:

• Medical Office Administrator
• Medical Office Receptionist
• Medical Office Assistant
• Chiropractic Receptionist
• Dental Office Coordinator
• Medical Transcriptionist
• Unit Clerk

Study Topics

Enjoy comprehensive training in software, medical office procedures, and clinical skills.

Courses cover topics such as:

• The Microsoft Office suite of applications
• Industry-standard healthcare software, including Abel Med and Abel Dent
• Managing a reception desk
• Booking appointments
• Processing billing and insurance
• Medical transcription techniques
• Preparing patient charts, records, histories, and reports
• Managing inventory and ordering supplies
• Medical terminology
• Human anatomy and physiology
• Diagnostic and treatment procedures

Instructors