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Medical Office Assistant Courses


Medical Office Assistant Courses in Winnipeg


  • Office Applications
  • This course covers the use of the Microsoft Office applications Word and PowerPoint. Topics include creating documents, editing text, creating tables, importing images, creating large documents, managing document sections, creating slideshows, and managing themes.
  • Health Office Procedures
  • This course provides an introduction to health care offices practices and procedures. Topics include reception and booking appointments; patient records management; telephone and mail procedures; health insurance plans; financial records and inventory control; procedures manuals; and health care associations.
  • Medical Terminology and Anatomy
  • This course introduces the foundations of the language of medicine and develops medical vocabulary through the study of the structures, functions, diagnostic procedures, pathology, and treatment procedures of the body systems. Topics include medical terminology; the structure of the human body; and the skeletal, muscular, lymphatic, immune, digestive, nervous, and endocrine systems.
  • Anatomy and Physiology 2
  • This course provides instruction in the organization and structure of the body components (anatomy) and their functions (physiology). Topics include the study of chemistry as related to the body; cell structure, tissues and membranes; and the integumentary, cardiovascular, respiratory, urinary, and reproductive systems.
  • First Aid and CPR
  • This course provides comprehensive CPR training for general public interest or workplace requirements. Students will learn the responsibilities of a First Aid provider and the skills to provide assistance in the event of a cardiac emergency, choking or stroke for adults, infants or children as well as 2-person CPR. Certificate issued upon successful completion.
  • Mental Health First Aid
  • MHFA Basic is intended for adults interacting with adults (18 years and older). This courses focuses on the four most common mental health disorders including substance related, mood related, anxiety and trauma related, and psychotic disorders. Participants who take this course are well prepared to interact confidently about mental health with their family, friends, communities, and workplaces.
  • Medical Ethics
  • This course provides instruction in medical laboratory procedures. Topics include the clinical laboratory; urinalysis; hematology and blood chemistry; medical This course is a discussion of ethics and associated ethical problems. A focus on Medical and business ethics and the legal dilemmas encountered will prepare the students for the situations they might encounter in the field. The governing bodies in medicine will be discussed as well as auditing and record keeping issues.
  • Healthcare Plans and Billing
  • This course provides an introduction into provincial/territorial health care plans. Common insured and uninsured health services are discussed. Eligibility, format, and purpose of health cards in Canada are outlined. Students are exposed to the process of applying for health service coverage. The concept of reciprocal medical billing is introduced to the student. Private insurance providers and health care service benefits are identified. A Future Trends discusses possibilities for coverage of services not mandated under the Canada Health Act.This chapter provides an introduction into the way provincial and territorial ministries process health claims. The student will be able understand the key importance of health card validation in the claims submission process. The structure of health care service, therapeutic, premium, and diagnostic codes is explained. Billing examples are provided to reinforce learning. This course also provides a detailed breakdown of physician billing numbers, group numbers, and specialty codes, and their importance in the billing process is made clear. Complexities of billing within the patient enrolment models that use a multidisciplinary approach is also discussed.
  • Healthcare Software
  • This course provides an overview and background knowledge of the Canadian health care system as it applies to a computer scheduling program. The student will be introduced to skills, practices necessary skills to schedule patients on a scheduling software program in a medical office or hospital.The ability to use a medical billing software program is a requirement of a medical assistant in most clinical offices. The student receives instruction in the operation of a medical and dental or chiropractic package in preparation for a position in a medical, dental, or chiropractic office.
  • Clinical Documents and Transcription
  • This course provides training in correct transcription techniques and in the preparation of clinical documents, including patient charts, records, histories, and reports.
  • Clinical Procedures
  • This course provides instruction in clinical procedures with focus on assisting the practitioner during patient examinations. Topics include medical asepsis, infection control, measuring vital signs, patient examinations, eye and ear assessments and procedures, tissue healing agents, sterilization and disinfection, minor office surgery, and emergency medical procedures.
  • Laboratory Procedures
  • This course provides instruction in medical laboratory procedures. Topics include the clinical laboratory; urinalysis; hematology and blood chemistry; medical microbiology; electrocardiography; radiology and diagnostic imaging; and specialty examinations and procedures.
  • Career Development
  • This seminar provides an opportunity for the student to apply the techniques and processes for developing a career path and to learn lifetime career management tools and skills. Topics include career-planning, job searching, developing career search documents, refining interview skills, and preparing for a new position.
  • Internship
  • The internship component of the program is the practical application of a student’s knowledge and skills in an industry environment. The industry shall be directly related to the student’s program of study. The internship requires full-time day attendance working in the industry setting. The duration of the internship is one month, during which the student must satisfactorily complete a minimum of 6 weeks of work experience.


  • Minimum of a Canadian high school grade 12 or equivalent (high school transcript to be provided if under the age of 19), or a mature student (certified that the student is 19 years of age or over and have not attended high school in the last twelve months)
  • Pass an entrance assessment administered by Herzing College
  • Be interviewed in detail regarding interest in the field

Note: admission to some programs may include additional requirements

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Herzing College, Schools  Business & Vocational, Winnipeg, MB