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Medical Office Administrator Courses


Medical Office Administrator Courses in Toronto


  • Microsoft Word and Keyboarding
  • This course presents the practical application of the concepts and features of Microsoft® Word.  Keyboarding and proper keyboarding techniques are taught.  Topics include formatting text and documents, creating and formatting tables, working with graphics, integrating information with other programs, managing styles and templates, working with columns, merging documents, file management techniques, creating forms and creating Web documents.
  • Microsoft Excel
  • This course presents the practical application of the concepts and features of a spreadsheet package using Microsoft® Excel. Topics include using and managing worksheets and workbooks; applying formatting and style features; working with data, formulas, and functions; managing charts and graphics; working with outlines, views, and reports; automating tasks with the macro feature; using auditing tools, collaborative tools, and hyperlinks; and integrating with other programs.
  • Basic Office Accounting
  • This introduction to office accounting provides the practical application of the concepts of accounting.  Topics include an overview of procedures; analyzing and recording transactions; using worksheets, and adjusting entries; working with cash and payroll concepts and procedures.
  • Microsoft PowerPoint and Presentation Skills
  • This course provides the study of the principles and features of a presentation graphics package, Microsoft® PowerPoint. Topics include creating and modifying presentations; applying formatting techniques; working with charts, objects, and graphics; managing templates; automating slide shows; sharing presentations with programs; working with interactive slide shows; and using the Web for presentations.
  • Microsoft Publisher
  • The concepts and principles of desktop publishing are presented using Microsoft® Publisher.  Topics include page layout and design, fonts, graphics, digital photographs, and integrating objects from other packages.
  • Scheduling
  • This course presents the practical application of the concepts and features of a scheduling package (using Microsoft® Outlook and ABEL MED). Topics include using the calendar; entering one-time and recurring appointments; using the Date Navigator; moving and editing appointments; and integrating with other programs.
  • Clinical Software
  • This course introduces the application of clinical software for medical and clinical settings, specifically ABEL MED software. Topics include system requirements and installation procedures; company and user setup; managing scheduling, files, and OHIP billing; creating reports and using utilities.
  • Ethics
  • This course is a discussion of ethics and associated ethical problems. A focus on business ethics and the legal dilemmas encountered will prepare the students for the situations they might encounter in the field.  The governing bodies in medicine will be discussed as well as auditing and record keeping issues.
  • Medical Terminology
  • This course introduces the foundations of the language of medicine and develops medical vocabulary through the study of the structures, functions, diagnostic procedures, pathology, and treatment procedures of the body systems.
  • Human Anatomy and Physiology
  • This course provides instruction in the organization and structure of the body components (anatomy) and their functions (physiology). Topics include an overview of all of the systems of the body: skeletal, digestive, muscular, lymphatic, nervous, endocrine, cardiovascular, urinary, and reproductive.
  • First Aid and CPR
  • This course is designed to bring students to the St. John’s Ambulance Standard Level First Aid and Level A CPR.
  • Psychology
  • This seminar provides the student with an introduction to Psychology and Abnormal Psychology.  Students will learn to deal with and communicate with patients suffering from emotional disorders, as well as aid in assessing patients.
  • Office Procedures
  • This course provides an introduction to health care offices practices and procedures. Topics include reception and booking appointments; patient records management; telephone and mail procedures; health insurance plans; financial records and inventory control; procedures manuals; and health associations
  • Clinical Documents
  • This course provides training in the preparation of clinical documents, including patient charts, records, histories and reports. Students will learn to complete requisition forms to order tests and blood work, as well as read the results from the laboratory and diagnostic reports.
  • Transcription, Grammar, Spelling
  • This course provides instruction in written English and Proofreading.  Topics include grammar, word usage, and proofreading. Students will be introduced to the operation of a Dictaphone and its capabilities.
  • Career Development
  • This mandatory course helps students prepare for employment, conduct a successful campaign to find employment, and be successful in their career.  Topics covered; preparation of a resume, covering letter and thank you letter to use in job search.
  • Internship
  • The internship component of the program is the practical application of a student’s knowledge and skills in an industry environment. The industry shall be directly related to the student’s program of study. The internship requires full-time day attendance working in the industry setting. The duration of the internship is six weeks, during which the student must satisfactorily complete a minimum of 120 hours of work experience.


• Minimum of a Canadian high school grade 12 or equivalent, or a mature student
• Pass an entrance test administrated by Herzing College
• Be interviewed in detail regarding interest in the field
• Meet any additional program specific entrance requirements

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