Medical Office Administrator Course
Master the clinical, administrative, and computer skills you need to become a medical office administrator/assistant. Work in a well-paid and stable industry, helping doctors, nurses and patients. Start your career in just 10 months.
What Work Do Medical Office Administrators and Assistants Do?
*This program is currently available online*
Medical office administrators and assistants play an important role at hospitals and clinics. They help the medical office run smoothly by receiving patients, booking appointments, managing files and information, and assisting doctors and nurses.
Typical work and responsibilities for medical office administrators includes:
- Greeting patients and answering phones
- Scheduling appointments
- Processing billing and health insurance
- Preparing patient charts, records, histories, and reports
- Checking patient height, weight, temperature and blood pressure
- Assisting with minor medical procedures
“Navigating the healthcare system is complicated for most people. Medical office assistants work with patients to make the experience less stressful. They help patients get the right care, at the right time. Plus, they assist the entire medical team by ensuring the clinic runs smoothly. It’s an important role, where you can really make a difference.” (Ayo Adetoro, Instructor)
Herzing College Toronto Medical Office Administrator Course
Herzing’s Medical Office Administrator course is an accelerated diploma you can complete in just 10 months. This hands-on program includes training in a real medical office setting. Our graduates are confident, prepared, and ready for work.
- 10-month diploma program
- Real-life experience with a 5-week internship
- Includes certificates in First Aid, CPR, and Vital Signs Clinic
- Multiple program start-dates throughout the year
- Financial assistance may be available for students who qualify
Medical office administration is a stable career path in the growing health care field. After completing the Medical Office Administrator course at Herzing College, you will qualify for positions at:
- Family clinics
- Dental offices
- Walk-in clinics
- Chiropractor offices
- Extended care centres
- Insurance provider companies
Job Opportunities for Medical Office Administrator Graduates
There is steady demand for medical office administrators and assistants in Toronto. Typical employment opportunities and job titles include:
- Medical Office Administrator
- Chiropractic Receptionist
- Chiropractic Office Assistant
- Dental Office Coordinator
- Dental Receptionist
- Medical Office Receptionist
- Medical Transcriptionist
- Unit Clerk
Who Hires Herzing Grads?
Successful graduates of our Medical Office Administrator course have been hired by:
The Medical Office Administrator course provides comprehensive training in healthcare software, clinical skills, and medical office procedures.
Click to see detailed course descriptions.
This course covers the use of the Microsoft Office applications Word and PowerPoint. Topics include creating documents, editing text, creating tables, importing images, creating large documents, managing document sections, creating slideshows, and managing themes.
This course provides an introduction to health care offices practices and procedures. Topics include reception and booking appointments; patient records management; telephone and mail procedures; health insurance plans; financial records and inventory control; procedures manuals; and health care associations.
This course introduces the foundations of the language of medicine and develops medical vocabulary through the study of the structures, functions, diagnostic procedures, pathology, and treatment procedures of the body systems. Topics include medical terminology; the structure of the human body; and the skeletal, muscular, lymphatic, immune, digestive, nervous, and endocrine systems.
This course provides comprehensive CPR training for general public interest or workplace requirements. Students will learn the responsibilities of a First Aid provider and the skills to provide assistance in the event of a cardiac emergency, choking or stroke for adults, infants or children as well as 2-person CPR. Certificate issued upon successful completion.
MHFA Basic is intended for adults interacting with adults (18 years and older). This courses focuses on the four most common mental health disorders including substance related, mood related, anxiety and trauma related, and psychotic disorders. Participants who take this course are well prepared to interact confidently about mental health with their family, friends, communities, and workplaces.
This course is a discussion of ethics and associated ethical problems. A focus on Medical and business ethics and the legal dilemmas encountered will prepare the students for the situations they might encounter in the field. The governing bodies in medicine will be discussed as well as auditing and record keeping issues.
This course provides an introduction into provincial/territorial health care plans. Common insured and uninsured health services are discussed. Eligibility, format, and purpose of health cards in Canada are outlined. Students are exposed to the process of applying for health service coverage. The concept of reciprocal medical billing is introduced to the student. Private insurance providers and health care service benefits are identified. A Future Trends discusses possibilities for coverage of services not mandated under the Canada Health Act.
This chapter provides an introduction into the way provincial and territorial ministries process health claims. The student will be able understand the key importance of health card validation in the claims submission process. The structure of health care service, therapeutic, premium, and diagnostic codes is explained. Billing examples are provided to reinforce learning. This course also provides a detailed breakdown of physician billing numbers, group numbers, and specialty codes, and their importance in the billing process is made clear. Complexities of billing within the patient enrolment models that use a multidisciplinary approach is also discussed
This course provides an overview and background knowledge of the Canadian health care system as it applies to a computer scheduling program. The student will be introduced to skills, practices necessary skills to schedule patients on a scheduling software program in a medical office or hospital.
The ability to use a medical billing software program is a requirement of a medical assistant in most clinical offices. The student receives instruction in the operation of a medical and dental or chiropractic package in preparation for a position in a medical, dental, or chiropractic office.
This course provides training in correct transcription techniques and in the preparation of clinical documents, including patient charts, records, histories, and reports.
This course provides instruction in clinical procedures with focus on assisting the practitioner during patient examinations. Topics include medical asepsis, infection control, measuring vital signs, patient examinations, eye and ear assessments and procedures, tissue healing agents, sterilization and disinfection, minor office surgery, and emergency medical procedures.
Communicating effectively in a variety of organizational contexts requires recognizing important differences between personal and professional communication. It is also necessary to recognize and accommodate the unique characteristics of each organization. The entire world of work is changing dramatically. Many of the changes revolve around processing and communicating information. As a result, the most successful players in this new world of work will be those with highly developed communication skills. The goal of this course is to teach basic business communication skills.
This is an introductory course in manual accounting concepts and procedures. Keeping accurate records of the financial transactions of a company is essential for the preparation of financial reports. This introductory accounting course provides the practical application of the concepts and principles of the accounting cycle for service and merchandising businesses. Students will learn and apply analyzing and recording transactions; beginning the accounting cycle by journalizing, posting, and working with the trial balance; using worksheets, financial statements, and adjusting entries; completing the accounting cycle with adjusting, closing, and post-closing trial balance.
This course presents the practical application of the concepts and features of a spreadsheet package. Topics include using and managing worksheets and workbooks; applying formatting and style features; working with data, formulas, and functions; managing charts and graphics; working with outlines, views, and reports; automating tasks with the macro feature; using auditing tools, collaborative tools, and hyperlinks; and integrating with other programs.
This seminar provides an opportunity for the student to apply the techniques and processes for developing a career path and to learn lifetime career management tools and skills. Topics include career-planning, job searching, developing career search documents, refining interview skills, and preparing for a new position.
The internship component of the program is the practical application of a student’s knowledge and skills in an industry environment. The industry shall be directly related to the student’s program of study. The internship requires full-time day attendance working in the industry setting. The duration of the internship is 5 weeks, during which the student must satisfactorily complete a minimum of 5 weeks of work experience.
Mr. Ayo Adetoro has been part of the Herzing College Toronto Campus team for over 15 years. In addition to his contributions to the college’s Medical program, Mr. Adetoro has also offered his knowledge and support to other areas of study, more specifically in our Pharmacy Assistant program, Business Administration program, and Community Service Worker program. Presently holding valid memberships with the Ontario College of Pharmacists (OCP), Ontario Pharmacist’s Association (OPA), Canadian Payroll Association (CPA), and the Canadian Society of Hospital Pharmacists (CSHP), Mr. Adetoro proves to be an asset not only to Herzing College, but to his chosen industry as a whole.
He is a practising pharmacist, a small business owner, and an Angel investor. Having trained over 250 Herzing graduates, and continuing to share his wealth of knowledge with the professionals of tomorrow, Mr. Adetoro’s dedication to education and the betterment of those who are fortunate enough to learn from him, continues to be the focus of his professional life.
What you need to get started.
- Minimum of a Canadian high school grade 12 or equivalent (Ontario high school diploma or equivalent) or a mature student (19 years of age or older and has been removed from full-time high school for minimum 2 years)
*Students applying as mature students must demonstrate appropriate levels of math, English literacy, comprehension and/or written skills to warrant success and completion of program
- Pass an entrance test administered by Herzing College
- Be interviewed in detail regarding interest in the field
- Note: admission to some programs may include additional requirements
SAMPLE SALARY RANGE:
$30,720 – $32,640
(Medical Office Assistant)
10 Months (20 hours/week)
Includes 5 week internship
2020 Overall Graduate Employment Rate
87% of available Herzing College Toronto graduates were employed in a related field.
*statistics based on most recent available
Your Next Steps
Ready to learn more about the Medical Office Administrator course? It’s easy to get started. Choose from the following options:
- Fill out the form to ask questions via email
- Chat online with an Admissions Advisor to get your questions answered now
- Click Apply Now to get your application started today!
Why Choose this Program?
The Medical Office Administrator course at Herzing College Toronto is fast and effective. Our graduates are employed by health care organizations across the GTA. Here’s why you should choose Medical Office Administrator training at Herzing College:
- Instructors with decades of health care and medical office experience
- Our medical office training is regularly updated to reflect the changing needs of Toronto employers
- Small class sizes where every student gets step-by-step instructor support
- Hands-on training in healthcare software and office procedures
- 5-week internship at a real clinic
- Welcoming campus with students of all ages and backgrounds
- Excellent Career Development team that helps create your resume, prepare you for interviews, and apply for jobs
- Access to the Herzing Open Education Program (HOEP), which lets you take additional courses after graduation, tuition-free