Medical Office Administration Course
Master the clinical, administrative, and computer skills you need to become a medical office administrator/assistant. Work in a well-paid and stable industry, helping doctors, nurses and patients. Start your career in just 9 months.
What Work Do Medical Office Administrators and Assistants Do?
*This program is currently available online*
Medical office administrators and assistants play an important role at hospitals and clinics. They help the medical office run smoothly by receiving patients, booking appointments, managing files and information, and assisting doctors and nurses.
Typical work and responsibilities for medical office administrators includes:
- Greeting patients and answering phones
- Scheduling appointments
- Processing billing and health insurance
- Preparing patient charts, records, histories, and reports
- Checking patient height, weight, temperature and blood pressure
- Assisting with minor medical procedures
“Navigating the healthcare system is complicated for most people. Medical office assistants work with patients to make the experience less stressful. They help patients get the right care, at the right time. Plus, they assist the entire medical team by ensuring the clinic runs smoothly. It’s an important role, where you can really make a difference.” (Ayo Adetoro, Instructor)
Herzing College Toronto Medical Office Administration Course
Herzing’s Medical Office Administration course is an accelerated diploma you can complete in just 9 months. This hands-on program includes training in a real medical office setting. Our graduates are confident, prepared, and ready for work.
- 9-month diploma program
- Real-life experience with a 6-week internship
- Includes certificates in First Aid, CPR, and Vital Signs Clinic
- Multiple program start-dates throughout the year
- Financial assistance is available for students who qualify
Medical office administration is a stable career path in the growing health care field. After completing the Medical Office Administration course at Herzing College, you will qualify for positions at:
- Family clinics
- Dental offices
- Walk-in clinics
- Chiropractor offices
- Extended care centres
- Insurance provider companies
Job Opportunities for Medical Office Administration Graduates
There is steady demand for medical office administrators and assistants in Toronto. Typical employment opportunities and job titles include:
- Medical Office Administrator
- Chiropractic Receptionist
- Chiropractic Office Assistant
- Dental Office Coordinator
- Dental Receptionist
- Medical Office Receptionist
- Medical Transcriptionist
Who Hires Herzing Grads?
Successful graduates of our Medical Office Administration course have been hired by:
The Medical Office Administration course provides comprehensive training in healthcare software, clinical skills, and medical office procedures.
Click to see detailed course descriptions.
This course provides an introduction to the Microsoft® Windows operating system, Internet Explorer browser, and Outlook information manager; word processing, and data processing applications. In addition, this course offers an introduction to applications and procedures specific to Herzing College.
This course provides an introduction to health care offices practices and procedures. Topics include reception and booking appointments; patient records management; telephone and mail procedures; health insurance plans; financial records and inventory control; procedures manuals; health associations; and legal responsibilities and ethical behavior. The billing process with software packages such as Abel Med and Abel Dent are also covered.
This course provides training in correct transcription techniques and in the preparation of clinical documents, including patient charts, records, histories, and reports.
This course introduces the application of clinical software for medical and dental (AbelDent) settings. Topics include system requirements and installation procedures; company and user setup; managing scheduling, files, and billing; creating reports; and using utilities
This course provides instruction in written English. Topics include grammar, word usage, and proofreading. Students will learn how to create formal and informal documents such as emails, memos, reports, and letters using proper grammar, sentence structure and writing techniques.
This course studies of the principles and features of a presentation graphics package, Microsoft® PowerPoint. The preparation and delivery of presentations and the development of effective communication skills that increase self-confidence are also the focus of this course.
This course presents and explores the features of Microsoft® Word. Various documents are created, edited and printed, using features such as spell checker, edit and tool commands, tables, mail merges and formatting tools. The tasks required for the proficient level of the Office User Specialist program are covered. Upon completion of this course, motivated students will have reached the proficient level of the MS Office User Specialist program.
This course presents the practical application of the concepts and features of a spreadsheet package using Microsoft® Excel. Topics include using and managing worksheets and workbooks; applying formatting and style features; working with data, formul as, and functions; managing charts and graphics; working with outlines, views, and reports; automating tasks with the macro feature; using auditing tools, collaborative tools, and hyperlinks; and integrating with other programs.
This course presents the practical application of the concepts and features of a scheduling package (using Microsoft® Outlook). Topics include using the calendar; entering one-time and recurring appointments; using the Date Navigator; moving and editing appointments; and integrating with other programs.
This course provides the study of the principles and features of a database management system using Microsoft® Access. Topics include creating and managing databases, data management and integrity, working with queries and forms, managing reports, using tools and macros, database and file management, analyzing and filtering data and relational databases.
This course introduces the foundations of the language of human anatomy and medicine. Medical vocabulary is understood through the study of the structure and organization of the human body components (anatomy) and their functions (physiology). Discussions of the pathologies, diagnostic and treatment procedures of the body include the skeletal, muscular, cardiovascular, lymphatic, immune, respiratory, digestive, urinary, nervous, integumentary, endocrine, and reproductive systems.
This course provides a critical examination of issues embedded in the practice of providing client service. Topics include research about best practice in customer service and communication techniques; psychologically based methods for dealing with the management of customer complaints; and the roles of a customer service employee and supervisor within ethical boundaries and common business practice. This course deals with the development of the student’s career path, including job search skills.
The internship component of the program is the practical application of a student’s knowledge and skills in an industry environment. The industry shall be directly related to the student’s program of study. While on internship, students must complete at least the minimum number of hours over the length of the internship. Prerequisite: All academic courses in the program.
Mr. Ayo Adetoro has been part of the Herzing College Toronto Campus team for over 15 years. In addition to his contributions to the college’s Medical program, Mr. Adetoro has also offered his knowledge and support to other areas of study, more specifically in our Pharmacy Assistant program, Business Administration program, and Community Service Worker program. Presently holding valid memberships with the Ontario College of Pharmacists (OCP), Ontario Pharmacist’s Association (OPA), Canadian Payroll Association (CPA), and the Canadian Society of Hospital Pharmacists (CSHP), Mr. Adetoro proves to be an asset not only to Herzing College, but to his chosen industry as a whole.
He is a practising pharmacist, a small business owner, and an Angel investor. Having trained over 250 Herzing graduates, and continuing to share his wealth of knowledge with the professionals of tomorrow, Mr. Adetoro’s dedication to education and the betterment of those who are fortunate enough to learn from him, continues to be the focus of his professional life.
What you need to get started.
- Minimum of a Canadian high school grade 12 or equivalent, or a mature student
- Pass an entrance test administrated by Herzing College
- Be interviewed in detail regarding interest in the field
- Note: admission to some programs may include additional requirements
SAMPLE SALARY RANGE:
$30,720 – $32,640
(Medical Office Assistant)
9 Months (20 hours/week)
Includes 6 week internship
2019 Program Employment Rate
100% of available Herzing College Toronto program graduates were employed in a related field.
2019 Overall Healthcare Student Employment Rate
88% of available Herzing College Toronto healthcare graduates were employed in a related field.
2019 Overall Graduate Employment Rate
84% of available Herzing College Toronto graduates were employed in a related field.
*statistics based on most recent available
Your Next Steps
Ready to learn more about the Medical Office Administration course? It’s easy to get started. Choose from the following options:
- Fill out the form to ask questions via email
- Chat online with an Admissions Advisor to get your questions answered now
- Click Apply Now to get your application started today!
Why Choose this Program?
The Medical Office Administrator course at Herzing College Toronto is fast and effective. Our graduates are employed by health care organizations across the GTA. Here’s why you should choose Medical Office Administrator training at Herzing College:
- Instructors with decades of health care and medical office experience
- Our medical office training is regularly updated to reflect the changing needs of Toronto employers
- Small class sizes where every student gets step-by-step instructor support
- Hands-on training in healthcare software and office procedures
- 6-week internship at a real clinic
- Welcoming campus with students of all ages and backgrounds
- Excellent Career Development team that helps create your resume, prepare you for interviews, and apply for jobs
- Access to the Herzing Open Education Program (HOEP), which lets you take additional courses after graduation, tuition-free