Get an in-depth look at the unique responsibilities of this role.
Learn how to assist immigration consultants and lawyers with documents, file management, and client communications. Start your career as an immigration case manager in just 9 months.
What is Your Role as an Immigration Case Manager?
An immigration case manager assists lawyers and licensed consultants who help people immigrate to Canada. They help interview clients, prepare immigration documents and forms, and keep clients updated on the progress of their applications.
Typical responsibilities for immigration case managers include:
- Preparing immigration application forms and related documents
- Interviewing clients
- Managing application deadlines and ensuring immigration applications are filed on time
- Coordinating requests for documents from clients
- Communicating with clients throughout the immigration process
- Drafting legal submissions
- Opening new client files
- Performing data entry for immigration cases
- Communicating with immigration authorities to obtain client records
- Responding to client phone calls and emails
Herzing College Immigration Case Manager Program
Herzing’s Immigration Case Manager program provides comprehensive training in immigration procedures and legal office administration.
Our graduates are fully prepared to assist with visa applications, appeals, documentation, office management, and client communications.
- 9-month diploma program
- Available online
- Internship at a law firm or immigration consultant business included
- Taught by licensed immigration consultants
- Financial aid may be available for those who qualify
Career Outlook
Over the last several years, Canada has attracted record numbers of immigrants. The federal government plans to continue this trend well into the future.
Immigration lawyers and consultants need trained immigration case managers to serve a rapidly growing number of clients.
Immigration Case Manager Job Opportunities
Successful graduates of our Immigration Case Manager program are fully qualified to work at:
- Immigration law firms
- Immigration consulting businesses
- Not-for-profit organizations
- Settlement agencies
- Companies with in-house immigration counsel
Study Topics
The Immigration Case Manager program prepares students to assist immigration lawyers and consultants. In this program you will learn:
- Foundations of Canadian immigration law
- Types of temporary resident statuses, documents, and application processes
- Economic immigration programs, including Federal Skilled Worker, Federal Skilled Trades, and Canadian Experience Class
- Applications and documents for family sponsorship
- Applications and documents for refugees and protected persons
- Administrative tribunals and the Immigration and Refugee Board
- Requirements and documents for permanent residence and Canadian citizenship
- How to conduct legal research
- How to write a quality submission letter
- Legal office skills, including billing, client file management, and professional business communications
- Professional code of ethics, according to the College of Immigration and Citizenship Consultants (CICC)
Instructors
Alyson Alfred
Instructor, Immigration Case Manager
Marilyn Taupan
Instructor, Immigration Case Manager / Paralegal
Cassandra Fultz
Instructor, Immigration Case Manager
Admission Requirements
What you need to get started.
- Have a minimum of a Canadian provincial high school diploma or equivalent, or be a mature student
- Pass an entrance test administered by Herzing College
- Be interviewed in detail regarding interest in the field
- Note: admission to some programs may include additional requirements
Not all programs and learning formats available at all campus locations.
The Immigration Case Manager program is registered at and delivered by Herzing College Ottawa.
The Immigration Case Manager Online with Internship program is registered at and delivered by Herzing College Toronto. Please click for information on program tuition and fees.
An Immigration Support Officer program (JCA.1Q) is registered at and delivered by Herzing College Montreal. This program leads to an Attestation of Collegial Studies (ACS) recognized by the Ministère de l’Éducation (MEQ).
Herzing College Montreal is a post-secondary institution recognized by the Ministry of Education and Higher Learning (permit number 749758) and a secondary vocational studies institution (permit number 534501).
