Herzing Ottawa Computer Networking Technology Program
Hands-on training in hardware and software installation, troubleshooting, and network security. Become a qualified network technician or network administrator in just 12 months.
*This program is currently available online*
What is the Role of a Computer Network Technician?
A computer network technician is responsible for installing, configuring, and maintaining a computer network.
Typical responsibilities for computer network technicians include:
- Installing and maintaining computer networks
- Troubleshooting hardware, software, and server issues
- Installing and configuring workstations (hardware, software, peripherals)
- Training users on how to operate workstations
- Providing IT support
- Installing and updating software
- Monitoring network security
- Performing back-up operations
- Optimizing the computer network
Herzing Ottawa Computer Networking Technology Program
Herzing Ottawa Computer Networking Technology program provides up-to-date training in network installation and maintenance. Students get a balance of theory and hands-on practice, and full preparation for essential networking certification exams.
- 12-month diploma program
- Preparation for CompTIA (A+, Net+, and Linux+) and CCNA certifications
- Cost of CompTIA A+ exam is included in the program
- Expert instructors with decades of professional IT experience
- Step-by-step help from our career development team to find your first computer networking job
- Financial aid available to those who qualify
- Multiple start dates; enrol at any time
“The instructor and students were amazing. It’s incredible what we learned in just 12 months. When you get into the field, you know exactly what to do, and you’re ready to hit the ground running. By graduation, almost all my classmates had found jobs. Some even got hired before they finished the training. It took me just one month to land my dream job as a technical support specialist.” (David Thibodeau)
Career Outlook
This is an excellent time to begin a computer networking career in Ottawa. There is steady demand for network technicians and network administrators across Ontario.
Employers include:
- Government agencies
- Small-to-medium sized businesses
- Corporations
- Educational institutions
- Hospitals
- IT services companies
- Community organizations
Computer Networking Job Opportunities
There are many ways to specialize in the field of computer networking. Successful graduates of Herzing Ottawa Computer Networking Technology program can pursue the following jobs:
- Technical Support Specialist
- Service Technician
- Network Specialist
- Network Consultant
- Network Administrator
- Network Operations Analyst
- Computer Support Specialist
- Network Security Analyst
- Wireless Networking/Mobility Specialist
- Project Manager
For more career information: Want to Become a Network Administrator? Training & Skills You’ll Need to Succeed
Who Hires Herzing Grads?
Graduates of Herzing Ottawa Computer Networking Technology program have been hired by:
- ADGA Group Consultants Inc.
- Service Technologique de la Reliance
- National Defense
- Check Point Technologies
- Innovopost Technologies
- Nova Networks
- Vincent Hospital
Study Topics
Herzing’s Computer Networking Technology program teaches hardware and software installation, troubleshooting techniques, network security, wireless networking, and network administration.
Click to see a detailed description of courses.
This course is an introduction to the Windows past and current operating systems as found in today ’s market. Students install, configure and troubleshoot operating systems and prepare for certifications with those systems. Course content relates to the following certification(s): MCTS; MCITP
CompTIA A+ Essentials, 220-801 validates knowledge of basic computer hardware and operating systems, covering skills such as installation, building, upgrading, repairing, configuring, troubleshooting, optimizing, diagnosing and preventive maintenance , with additional elements of security and soft skills. The Essentials Exam validates the basic skills needed by any entry-level service technician regardless of job environment.
The CompTIA A+ 220-802 exam is targeted for individuals who work or intend to work in a mobile or corporate technical environment with a high level of face-to-face client interaction. Examples job roles include: Enterprise Technician, IT Administrator, Field Service Technician, and PC Technician. Ideally, the CompTIA A+ 220-802 candidate has already passed the CompTIA A+ Essentials 220-801 examination. Candidates who pass both CompTIA A+ Essentials 220-801 and exam 220-802 will be CompTIA A+ certified with the IT Technician designation.
This course expands knowledge base and technical skills about Windows 10 Client and focuses on the “how to” associated with Windows 10 technologies.
After completing this course, students will be able to:
Perform a clean installation of Windows 10, upgrade to Windows 10, and migrate user-related data and settings from an earlier version of Windows; configure disks, partitions, volumes, and device drivers to enable a Windows 10 client computer; configure file access and printers on a Windows 10 client computer; configure network connectivity on a Windows 10 client computer; configure wireless network connectivity on a Windows 10 client computer; secure Windows 10 client desktop computers; optimize and maintain the performance and reliability of a Windows 10 client computer; configure mobile computing and remote access settings for a Windows 10 client computer.
This is a preparation course for the Microsoft exam 70-698, towards the MCSE – Microsoft Certified Solution Expert.
This course provides a critical examination of issues embedded in the practice of providing client service. Topics include re search about best practice in customer service and communication techniques; psychologically based methods for dealing with t he management of customer complaints; and the roles of a customer service employee and supervisor within ethical boundaries and common business practice. This course deals with the development of the student’s career path, including job search skills.
This course provides instruction in network design and technologies using the Open Systems Interconnection (OSI) model. Topic s include network fundamentals, the OSI model, network operating systems, TCP/IP fundamentals and utilities, network installation and upgrades, network remote access configuration and protocols, network administration and security, fault tolerance and dis aster recovery considerations and procedures, and network troubleshooting procedures. Th e course also covers all aspects of computer network security, from physical security to local computer security to Internet related security methods such as socially engineering. Emphasis is placed on the analytical skills required by a security specialist.
Course content relates to the following certification(s): CompTIA Net+, CompTIA Security+
This course provides instruction on both general and specific wireless technologies. Topics include wireless theor y, including radio frequency and infrared transmissions. It also covers wireless topologies, access points, wireless bridges, antenna theory, w ireless security, site surveys, and troubleshooting techniques.
Course content relates to the following certification(s): CWNP
This course introduces the capabilities and features of Linux® as a multi-user operating system. Topics include system planning and installing a Linux® system, managing desktop interfaces, working with the shell and text files, the role of the system administrator, performing system administrator tasks such as managing system resources and creating scripts, and performance tuning and troubleshooting techniques.
Course content relates to the following certification(s): CompTIA Linux+
This is a course in the installation and operation of Windows® Server Platforms. Topics include installing, configuring, and troubleshooting Windows® Servers; access to resources; hardware devices and drivers; managing, monitoring, and optimizing system performance, reliability, and availability; managing, configuring, and troubleshooting storage use; configuring and troubleshooting network connections; and implementing backups and recovery processes, monitoring, and troubleshooting security. Virtual Networks along with physical are constructed in a working lab environment.
Course content relates to the following certification(s): MCITP
This course is designed to provide instruction in implementing and administering a Windows® Servers Directory Services infrastructure. Topics include installing, configuring, and troubleshooting Active Directory; installing, configuring, managing, monitoring, and troubleshooting DNS for Active Directory; installing, configuring, managing, monitoring, optimizing, and troubleshooting change and configuration management; managing, monitoring, and optimizing the components of Active Directory; and configuring, managing, monitoring, and troubleshooting Active Directory security. Data models including LDAP lightweight Directory Access Protocol processes.
Course content relates to the following certification(s): MCTS
This course is designed to provide instruction in implementing and administering a Windows® 2003/8 network infrastructure. To pics include installing, configuring, managing, monitoring, and troubleshooting DNS; installing, configuring, managing, monitoring, and troubleshooting network protocols; installing, configuring, managing, monitoring, and troubleshooting WINS; installing, confi guring, managing, monitoring, and troubleshooting IP routing; installing, configuring, and troubleshooting Network Address Translation; and installing, configuring, managing, monitoring, and troubleshooting Certificate Services
Course content relates to the following certification(s): MCTS
This course provides an in-depth study of the knowledge and skills required to install and administer Web servers that support Internet-based application, data, and information services. Topics include Web server technology; selecting a Web server platform (Microsoft®, Netscape®, and Apache); establishing server services such as HTTP, FTP, SMTP, and NNTP; supporting server-side technologies (CGI, Servlets, server-side includes, ASP, and JSP); supporting Web client technologies (Java applets, ActiveX, and plug- ins); client configuration and browser support; indexing and index servers; virtual directories and content; Web server security and host access, SSL, and certificate authorities; supporting intranets with Web servers; Web server performance and troubleshoot ing; integrating proxy and Web servers; handling of different protocols by proxies; proxy caching, filtering, monitoring, and access control; and proxy security, performance, capacity planning, and load balancing.
This course introduces the concepts and procedures required to configure Cisco® switches and routers in multi-protocol internetworks. Topics include using the Cisco® Internetwork Operating System (IOS); the Opens Systems Interconnection (OSI) reference model and layered communication; LAN design, technologies, and virtual LANs; bridging, switching, and Spanning Tree Protocol (STP); the TCP/IP protocol suite and IP and IPX addressing, sub netting, and configuration; routing basics, protocol s, and configuration; access list security and configuration; and Wide Area Network (WAN) design, protocols, and technologies. VPN client connections and server connections through secure channels. IPSec vs. SSL workstation advantages into days enterprises.
Course content relates to the following certification(s): CCNA
This course provides instruction in the planning, installation, and administration of Microsoft® SQL Server™. Topics include planning SQL Server capacity and security, installing and configuring the SQL Server, security configuration and management, data maintenance and data management, monitoring performance, and troubleshooting various problems. Client business relations for secure data.
Course content relates to the following certification(s): MCSA
This course provides instruction in the implementation, administration, and troubleshooting of the Microsoft® messaging system and Exchange Server. Topics include the architecture and communication abilities of Exchange Server; installation of Exchange Server, backward integration and compatibility, client support, and configuration; Exchange Server management; Microsoft® Web Access and Web Storage System, real-time collaboration, and foreign mail system connectors; SMTP and Internet-based client access; and security techniques, performance monitoring, maintenance procedures, and troubleshooting issues.
Course content relates to the following certification(s): MCSE
Admission Requirements
What you need to get started.
- Minimum of a Canadian high school grade 12 or equivalent (Ontario high school diploma or equivalent) or a mature student (19 years of age or older and has been removed from full-time high school for minimum 2 years)
*Students applying as mature students must demonstrate appropriate levels of math, English literacy, comprehension and/or written skills to warrant success and completion of program - Pass an entrance test administered by Herzing College
- Be interviewed in detail regarding interest in the field
- Note: admission to some programs may include additional requirements
Overview
RELATED TECHNOLOGY PROGRAMS:
CAMPUS
INDUSTRY
Technology
PROGRAM LENGTH
12 Months (20 hours/week)
EXPLORE CAREERS
TRY OUR CAREER EXPLORATION KIT
Our online kit takes 3-minutes to complete and you’ll get a personalized report. Identify your strengths and social style plus the training and positions you’re best suited for.
Program Partners
Herzing College is a Fortinet Authorized Security Academy member
Fortinet is a global leader in cybersecurity, delivering a broad, integrated and automated security fabric to enable customers to accelerate their digital journey.
As an authorized security academy member, alumni and students of Herzing’s I.T. programs have access to Fortinet curriculum, which will prepare them to take Fortinet certification exams. Eligible students and alumni can take Fortinet courses free of charge and receive 1 voucher for a Fortinet exam ($400 value).
Click to view the Fortinet brochure and contact admissions for details. Some conditions apply.
2021 Overall Graduate Employment Rate
90% of available Herzing College Ottawa graduates were employed in a related field.
*statistics based on most recent available
Your Next Steps
Ready to learn more about the Computer Networking Technology training program? It’s easy to get started. Choose from the following options:
- Fill out the form to ask questions via email
- Chat live with an Admissions Advisor to get your questions answered now
- Click Request Info to get started today!
Why Choose this Program?
- 12-month program that gets you job-ready fast
- Preparation for industry-standard networking certifications
- Learn from expert instructors with years of IT experience
- Small class sizes where every student gets step-by-step support
- Get access to the Herzing Open Education Program (HOEP), which lets you take additional technology courses after you graduate, tuition-free!
- An amazing Career Development team, who helps create your resume, prepare for interviews, and apply for computer networking jobs
- Friendly, welcoming campus with students of all ages and backgrounds
