Withdrawal and Refund Policy

You may cancel your registration at any time prior to the start of classes without penalty. A portion of the registration fee ($25) is non-refundable after completing registration documents.

Students may move their certificate start date once at no additional charge, if they require to move start dates again a $200 registration fee will be charged each additional time.

Cancellation once you start a certificate: If you cancel in writing within 7 days of your certificate start date, all monies paid except the registration fee will be refunded. For an online program, logging into the class is considered attending. If you cancel at any time after 7 days, you will be responsible for the tuition fees from the start of classes to the date of notice of cancellation.

Cancellation once you start an individual class: If you cancel an individual class prior to the start date all monies will be refunded. If you cancel at any time after the start date of the class, you will be responsible for the tuition fees from the start of classes to the date of notice of cancellation.

Course Material: Course material will be made available to students for 2 weeks after they complete a certificate. Student accounts are available for 6 months after completing a course.

Instructor Supported Stipulations: Students must be paid in full for an Instructor Supported certificate prior to being released the final two classes in their certificate.

Please contact info@kompasstraining.ca for specific questions related to refunds and withdrawals.

Privacy Policy

Our Privacy Pledge

Kompass will use your personal information solely for the purposes of enhancing your experience with our site and to answer any questions you may have concerning our campuses. We will not sell or rent your personal information to third parties.

The Kompass inquiry form requests that users provide contact information (such as their name, mailing address, telephone number, and e-mail address). We use this contact information to send the user additional information about Kompass. A user’s contact information may also be used by us to contact the user directly. Users may choose not to receive future mailings or other communications from Kompass at any time (see the Choice/Opt-Out section below).


The Kompass web site provides information on many topics. While our staff strives to provide accurate information to our site users, we make no guarantees regarding the accuracy or reliability of this content.


Our site provides users the opportunity to opt-out of receiving communications from us at the point where we request information about the visitor. Email: info@kompasstraining.ca

Contacting the Web Site

If you have any questions about this privacy statement, the practices of this site, or your dealings with this web site, you can contact: Email: info@kompasstraining.ca

Academic Policies

Academic policies will be provided to students with an orientation package at the beginning of a course.

Ready to start?

Courses start frequently, with opportunities to join on a weekly or monthly basis. We offer payment plans over the duration of your course.

Group and employer discounts and custom corporate training is available for 3 or more students