Mediation and Dispute Resolution Certificate

Develop the knowledge and practical skills to effectively mediate disputes. Learn conflict resolution methods applicable to a wide range of professional settings. Prepare to achieve your Qualified Mediator (Q. Med) designation or apply to the Associate or Registered Roster Mediator (RRM).

The Role of Mediation in Alternative Dispute Resolution

Mediation is a popular and highly effective form of alternative dispute resolution (ADR). Other types of ADR include arbitration, negotiation, and facilitation.

Key features of mediation:

  • The mediator does not decide the outcome of a dispute; instead, they help parties reach mutually agreeable resolutions
  • Resolutions reached through mediation are not legally binding
  • Mediation is private, flexible, and voluntary
  • Mediation can be used to resolve a wide range of commercial and civil disputes

Mediation and Dispute Resolution Certificate—Overview

The Mediation and Dispute Resolution certificate is a 12-week online course. Complete assignments when it’s convenient for you, participate in live discussions and role plays, and receive personalized support from a dedicated instructor.

In this course, you will learn:

  • An overview and comparison of different ADR models, including arbitration, mediation, and negotiation
  • Practical techniques for resolving workplace conflicts, including coaching, negotiating, and mediating
  • How to uncover and address the root causes of conflicts
  • Procedures and techniques for conducting family mediations
  • Codes of practice and professional standards for mediators
  • How to conduct a mediation online

Mock Mediations and Role Play—Practical Training Component

The Mediation and Dispute Resolution certificate includes 10 hours of mandatory role play using video conferencing software.

Students simulate and work through a variety of dispute scenarios, including:

  • Workplace conflicts
  • Community-based conflicts
  • Family conflict involving spouses and children
  • Division of property and child support

Role play is a mandatory requirement for earning the Qualified Mediator (Q.Med) designation from the ADR Institute of Canada (ADRIC) and applying to the Associate or Registered Roster Mediator (RRM) through Mediate BC.

Career Options in Mediation and Dispute Resolution

Mediation is used to settle a wide variety of disputes, including labour relations, business and consumer disputes, community and family conflicts.

Graduates of the Mediation and Dispute Resolution certificate are qualified to: 

  • Work toward the Qualified Mediator (Q.Med) designation (National) 
  • Work towards applying to the Associate or Registered Roster Mediator (RRM) in BC.
  • Work as independent mediators, specializing in a specific industry or domain 
  • Join an ADR or mediation firm 

Pathway to Qualified Mediator (Q.Med) Designation

Kompass is a long-standing accredited education partner of ADR Institute of Canada (ADRIC), a preeminent ADR professional organization.

If you are interested in earning your Qualified Mediator (Q.Med) designation through ADRIC, Kompass can help. Please note if you applying for your designation through a provincial affiliate of ADRIC check their website directly for any additional requirements that may apply. Click for detailed information on the Q.Med designation process through ADRIC.

Basic Mediation Training (40 hours)

  • The Mediation and Dispute Resolution certificate fulfills this entire requirement. Register for the entire certificate.

Specialized Mediation and Related Training (40 hours)

  • The “Advanced Family Mediation” class (21 hours) and “Cultural Fluency in Mediation” elective class (21 hours) fulfill this entire requirement. Register for the Mediation and Dispute Resolution Bundle certificate at checkout to add these classes to your certificate schedule at a discounted rate or register for individual classes separate.

Continued Education and Engagement (CEE) Points

  • For those who already have designations with the ADR Institute of Canada and the ADR Institute of Ontario: you can claim CEE points towards the maintenance of your designations through live attendance in these courses at your own discretion. Generally, you can claim 2 points for every hour of attendance up to the limit explicated on the CEE reporting guidelines.

Additional Q.Med requirements (not available through Kompass)

Please contact ADRIC directly and refer to the Q.Med criteria.

  • Practical Experience: 2 supervised and assessed practice mediations, and/or two actual mediations or co-mediations where the applicant has clearly been the lead mediator, (or one of each) paid or unpaid. Please contact ADRIC directly for more info on how to fulfill this requirement. ADR Institute of Alberta (ADRIA) offers supervised mock mediation training required for the Q.Med designation. Click to contact them directly.
  • Pledge to comply with ADRIC’s Code of Ethics and Code of Conduct, Membership to ADRIC, Annual Fees, Continuing Education and Engagement (CEE), Insurance.

Pathway to Associate or Registered Roster Mediator (RRM)

Kompass is pleased to announce that our training is recognized by Mediate BC, a preeminent provincial mediation organization.

If you are interested in applying for the Associate or Registered Roster Mediator (RRM) through Mediate BC, Kompass can help.

  • The Mediation and Dispute Resolution Certificate includes 8 hours of mediation-specific training (40 or 80 hours total required), 24 hours of conflict resolution training (100 hours total required), and 4 hours of coached mediation role-play (10 hours total required) that may be applied toward Associate or Registered Roster Mediator (RRM) admission requirements.
  • The Cultural Fluency elective class includes 8 hours of conflict resolution training (100 hours total required), and 1 hour of coached mediation role-play that may be applied toward Associate or Registered Roster Mediator (RRM) admission requirements (10 hours total required).

Additional Associate and Registered Roster Mediator requirements 

Please contact Mediate BC directly and refer to their admissions criteria.

Woman standing in front of table where colleagues are working

Meet one of our instructors and learn more about training and career options in mediation.

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Course Schedule and Format

Instructor-Led Format

(Synchronous Components)
Instructor-led courses follow a set class schedule with a dedicated instructor and classmates. Students can work on assignments and readings when it works best for their schedule. The instructor posts in the discussion forum and hosts live online lectures (via conference and/or video call). Students can use those opportunities to discuss assignments, industry topics, etc. with their instructor and peers.

The instructor-led format offers increased engagement and more opportunity for discussion. It requires students to complete assignments and participate in live lectures on a weekly basis.

Note: This instructor-led course requires mandatory participation in weekly role-play and mock mediation scenarios.

Live lectures take place via video conference call on Tuesdays from 6:30 PM – 8:30 PM EST/EDT and role-play sessions (mandatory) are on Wednesdays from 6:30 PM – 8:30 PM EST/EDT. Please note that these times and days are subject to change with notice. In the event a student misses a mandatory session, alternative arrangements may be made available.

*2026 winter break is December 14 to December 28.

2 Weeks (40 hours)

Mediation is a form of alternative dispute resolution (ADR), which spans facilitation, negotiation, mediation, arbitration, adjudication, and litigation. Participants in this course will explore the history and goals of mediation, and the elements of the mediation process. This course examines the role of a mediator and delivers an overview of the skills necessary to successfully mediate.

This class is recognized for 8 hours of conflict resolution training and 1 hour of coached mediation role-play that may be applied toward Associate or Registered Roster Mediator (RRM) admission requirements with Mediate BC.

2 Weeks (40 hours)

There are a number of options for resolving conflict that clients can choose from. The Dispute Resolution Assessment training course describes many avenues for dispute resolution and discusses the importance of understanding the range of options available for both non-adversarial and adversarial dispute resolutions. This information is crucial for assisting clients navigate the most appropriate method[s] for their particular situation.

This class is recognized for 8 hours of conflict resolution training and 1 hour of coached mediation role-play that may be applied toward Associate or Registered Roster Mediator (RRM) admission requirements with Mediate BC.

2 Weeks (40 hours)

In the Workplace Dispute Resolution training course, participants examine the sources and dynamics of workplace conflicts. They learn to identify the sources and dynamics of conflict in the workplace, with an emphasis on minimizing power imbalances in interpersonal workplace conflict. This course examines the impact of organizational culture on employees, diversity in the workplace, harassment policies, and the various methods of resolving workplace conflict including coaching, negotiating, and mediating with special emphasis on difficult work situations. Finally, participants evaluate conflicts, their sources, the parties, the relationships between the parties, and the legislative and regulatory environments to best implement organizational and workplace conflict management principles.

This class is recognized for 8 hours of conflict resolution training and 1 hour of coached mediation role-play that may be applied toward Associate or Registered Roster Mediator (RRM) admission requirements with Mediate BC.

2 Weeks (40 hours)

A rewarding and fulfilling career helping separated couples reach settlements and chart a better future for themselves and their children lies ahead for those who take part in our field-leading, cutting-edge family mediation course.

The Introduction to Family Mediation training course gives you the foundation to work in a variety of settings. You will learn to provide family dispute resolution services and interventions for families experiencing relationship conflict and going through the process of separation. The course will equip students with the knowledge and skills to mediate family disputes by understanding the fundamentals of family dispute resolution.

Topics focus on family mediation in practice. We cover screening clients for mediation, strategies for family mediation and steps in the family mediation model, and the separation of finances and property.

You will practise applying your family dispute resolution skills in a safe and professional online learning environment, learn to facilitate a family mediation, and examine and apply an ethical framework to your mediation using codes of practice and standards.

This class is recognized for 8 hours of mediation-specific training and 1 hour of coached mediation role-play that may be applied toward Associate or Registered Roster Mediator (RRM) admission requirements with Mediate BC.

2 Weeks (40 hours)

Family mediation is challenging work requiring a commitment to the development of professional skills and practice, an ability to reflect upon and enter into critical analysis of performance, and an ability to produce professional documents to tight timescales. Family mediation requires personable, articulate, and assertive individuals who have good listening skills and practical experience working with individuals and couples. The impact of separation and divorce on all people involved, including children, can be difficult. Students will learn about the impact on families and how they must be carefully approached. The Managing Family Dynamics training course will teach students about the structure, function, and roles within a family system as they relate to the family mediation setting.

2 Weeks (40 hours)

Family mediation is practised by lawyers and non-lawyers. It is imperative that all mediators understand the legal options and issues that arise during a family separation. While mediators do not provide legal advice, it is important to be aware of the implications of support, property division, parenting decision-making authority, and parenting time. Students will learn how to draft a Memorandum of Understanding (MOU) when a family mediation has concluded. Students will also learn about the importance of collaboration practice and options for a family mediation.

Instructors

Meet our industry-expert instructors.

Overview

START DATES
2026: June 1, August 24, October 5, November 16
TOTAL PROGRAM LENGTH
12 weeks (240 academic credit hours)
DELIVERY
Online (Instructor Led)
ENTRANCE REQUIREMENT
Post-secondary education (degree or diploma) OR experience in a related field

Offering ADRIC Accredited Specialized Mediation Training!

  1. The Advanced Family Mediation class from the Family Mediation certificate is accredited by the ADR Institute of Canada (ADRIC) and the ADR Institute of Ontario (ADRIO) for 21 hours (40 total required) of the specialized mediation and related training education requirement for the Qualified Mediator (Q.Med) designation.
  2. The Cultural Fluency in Mediation elective class from the Mediation and Dispute Resolution certificate is accredited by ADRIO and ADRIC for 21 hours (40 total required) of the specialized mediation and related training education requirement for the Qualified Mediator (Q.Med) designation.

Ready to start?

Certificates and individual classes start frequently!

Accrediting / Recognizing Bodies

 

Accreditation and Recognition

Click to compare mediation and arbitration designations and programs. 

  • This certificate is recognized and accredited by the ADR Institute of Canada (ADRIC) and ADR Institute of Ontario (ADRIO). The course meets the basic mediation training requirement (40 hours) needed to pursue the Qualified Mediator (Q. Med) designation.
  • The Advanced Family Mediation class from the Family Mediation Certificate and the Cultural Fluency class are accredited by ADRIC and ADRIO and fulfill 21 hours each of the specialized mediation and related training. education requirement for the Qualified Mediator (Q.Med) designation (40 total are required).
  • For those who already have designations with ADRIC and ADRIO: you can claim CEE points towards the maintenance of your designations through live attendance in these courses at your own discretion. Generally, you can claim 2 points for every hour of attendance up to the limit explicated on the CEE reporting guidelines.
  • The certificate is recognized for 8 hours of mediation-specific training, 24 hours of conflict resolution training, and 4 hours of coached mediation role-play toward Associate or Registered Roster Mediator (RRM) admission requirements with Mediate BC. The Cultural Fluency class elective is recognized for 8 hours of conflict resolution training and 1 hour of coached mediation role-play.

Who Should Take the Course?

Our mediation students come from diverse professional backgrounds. We work with:

  • Lawyers and individuals with a legal background
  • Non-lawyers seeking to become professional mediators
  • Business managers and HR professionals
  • Educators
  • Union representatives
  • Government officials

Admission requirements:

  • Post-secondary university degree or college diploma; OR
  • Relevant professional experience

Tuition

Choose to register for an individual class, the certificate, or the bundle and select your preferred payment at check-out.

Mediation Individual Classes

The chart below outlines the cost of the Mediation classes if you choose to take them individually. Once you register for three or more classes within a certificate, you will be charged the non-refundable $200 registration fee. Individual classes must be paid in full at time of registration – click here to register for an individual class. Individual classes are not eligible for payment plans.

Mediation Certificate Bundle

If you are looking to fulfill both the basic (40 hours) and specialized (40 hours) training required for the Q.Med designation, at checkout select the Mediation and Dispute Resolution Certificate – Bundle. This will include:

  • The Mediation and Dispute Resolution Certificate (12-weeks)
  • Advanced Family Mediation class (2-weeks)
  • Cultural Fluency in Mediation class (2-weeks)
  • Access to the Online Dispute Resolution Workshop for free ($299 value)
  • 20% discount on tuition of the 2 specialized mediation training classes mentioned above.

Upcoming Specialized Class Schedules
Schedule shows next available specialized classes in accordance with mediation certificate start dates. Students may choose start dates for specialized classes within one year of beginning their program.

Mediation certificate start June 1, 2026 : Cultural Fluency – August 24, Advanced Family Mediation – September 7
Mediation certificate start August 24, 2026: Cultural Fluency – November 16, Advanced Family Mediation – January 11, 2027

 

Mediation Certificate – Payment Plans through Kompass

Kompass offers payment plans at 0% interest up the maximum length of your certificate program. A $200 non-refundable registration fee is charged when you register for an entire certificate. We offer a payment plan for tuition in three equal payments at week 1, week 5, and week 9, which will be automatically charged to your method of payment unless otherwise coordinated with accounting.

Mediation and Dispute Resolution 12-week certificate 

  • Total Tuition: $3,195
  • Non-Refundable Registration Fee: $200
  • Total Amount: $3,395

Mediation and Dispute Resolution Bundle (12-week certificate + 2 specialized classes) 

We offer a payment plan for tuition in three equal payments at week 1, week 5, and week 9 and 11 which will be automatically charged to your method of payment unless otherwise coordinated with accounting.

  • Total Tuition: $4,267
  • Non-Refundable Registration Fee: $200
  • Total Amount (including discount): $4,467

Register for the certificate and receive access to the Online Dispute Resolution Workshop for free! ($299 value).

Mediation Certificate – Payment Plan through Affirm (Buy Now, Pay Later)*

A $200 non-refundable registration fee is charged when you register for an entire certificate. Finance your certificate program through Affirm over 6, 12, 18 or 24 months. Qualified students pay 0% interest. An additional non-refundable service fee of $100 applies to those financing through Affirm.

Mediation and Dispute Resolution 12-week certificate 

  • Total Tuition: $3,195
  • Non-Refundable Registration Fee: $200
  • Non-Refundable Service Fee: $100
  • Total Amount: $3,495

Mediation and Dispute Resolution Bundle (12-week certificate + 2 specialized classes) 

  • Total Tuition: $4,267
  • Non-Refundable Registration Fee: $200
  • Non-Refundable Service Fee: $100
  • Total Amount (including discount): $4,567

Kompass Alumni and Corporate Training Discounts

Students who successfully complete a certificate with Kompass are eligible for 20% off future certificates and classes. Group and employer discounts and custom corporate training options are available for three or more students.


Textbooks

*Students are responsible for purchasing these additional printed OR digital textbooks directly through the providers linked below.

 

Courses
Individual Cost
Introduction to Alternative Dispute Resolution (2 weeks)
$535
Dispute Resolution Assessment (2 Weeks)
$532
Workplace Dispute Resolution (2 Weeks)
$532
Introduction to Family Mediation (2 Weeks)
$532
Managing Family Dynamics (2 Weeks)
$532
Family Law for Non-Lawyer Mediators (2 Weeks)
$532
Online Dispute Resolution Workshop – Mediation (4 hours )
$299