Intergenerational Mediation Certificate

Focus on mediating conflicts and disputes among elderly individuals and their families. Develop practical skills to effectively address issues like inheritance, caregiving responsibilities, housing, and medical decisions.

Accredited by the Ontario Association for Family Mediation (OAFM) for the AccIM designation. Recognized by Mediate BC.

WHAT IS INTERGENERATIONAL MEDIATION?

Intergenerational mediation, often referred to as elder mediation, is a specialized form of mediation that addresses conflicts concerning older adults and their families.

Unlike traditional family mediation where a skilled mediator helps parties separate from a relationship, an intergenerational mediator focuses on maintaining or restoring family harmony by helping to resolve disagreements and conflicts among older parents, their children, and/or other involved individuals such as caregivers.

INTERGENERATIONAL MEDIATION CERTIFICATE OVERVIEW

The Intergenerational Mediation certificate is a 12-week online course. Complete assignments when it’s convenient for you, participate in live discussions and role-playing exercises, and receive personalized support from a dedicated instructor.

In this certificate, you will learn about:

  • The basic skills of a mediator practising a specialized style of mediation called “insight mediation”
  • Multi-party mediation formats
  • The unique challenges of multigenerational families in Ontario
  • Issues regarding capacity to make decisions (including dementia and chronic diseases)
  • Substitute decision makers in practice and in law
  • Financial and estate issues of older individuals in relation to their families and beneficiaries
  • Considerations regarding living at home or in residential care
  • The growing issue of targeted fraud against the elderly
  • Individuals in need of protection from abuse of all forms
  • Ageism in both families and society in general
  • Community supports for the elderly
  • Ethics in elder mediation
  • Practical aspects of building a practice

MOCK MEDIATIONS AND ROLE PLAY—PRACTICAL TRAINING COMPONENT

The Intergenerational Mediation certificate includes over 25 hours of mandatory role play in accordance with OAFM requirements using video and teleconferencing tools. All students will participate in:

  • Simulations of real-life cases in all areas of intergenerational mediation
  • Specific role plays on how to screen for abuse or individuals in need of protection

BECOME AN ACCREDITED INTERGENERATIONAL MEDIATOR (ACCFM)

Continued Education and Engagement (CEE) Points

  • For those who already have designations with the ADR Institute of Canada and the ADR Institute of Ontario: you can claim CEE points towards the maintenance of your designations through live attendance in these courses at your own discretion. Generally, you can claim 2 points for every hour of attendance up to the limit explicated on the CEE reporting guidelines.

JOIN MEDIATE BC’S ASSOCIATE OR REGISTERED ROSTER MEDIATOR (RRM) 

  • The certificate is recognized for 16 hours of mediation-specific training and 2 hours of coached mediation role-play. These hours may be applied toward Associate or Registered Roster Mediator (RRM) admission requirements with Mediate BC.

Intergenerational Mediation Career Paths

Intergenerational mediators provide a structured and supportive environment to settle a wide variety of disputes. Areas of practice include:

  • Estate planning
  • Living arrangements
  • Substitute decision making
  • Abuse or safety concerns
  • Driving and transportation
  • Financial issues
  • End-of-life decisions

Course Schedule and Format

Instructor-Led Format

(Synchronous Components)

Instructor-led courses follow a set class schedule with a dedicated instructor and classmates. Students can work on assignments and readings when it works best for their schedule with weekly deadlines. The instructor posts in the discussion forum and hosts live online lectures and role plays via video call each week. Students can use those opportunities to discuss assignments, industry topics, etc. with their instructor and peers.

Note: This instructor-led course requires mandatory participation in weekly role-play and mock mediation scenarios.

Live Session Schedule

Live sessions take place via video conference call every Monday and Thursday. Please note that these times and days are subject to change with notice. In the event a student misses a mandatory session, alternative arrangements may be made available. Contact admissions for the upcoming schedule based on your desired start date.

Introduction to Intergenerational Mediation
1 week
Mondays  6:30 – 8:30 PM EST,  Thursdays  6:30 – 8:00 PM EST (mandatory) 

The Process of Mediation
3 weeks
Mondays  6:30 – 8:30 PM EST,  Thursdays  6:30 – 8:00 PM EST (mandatory) 

Insight Mediation
1 week
Mondays  6:30 – 8:30 PM EST,  Thursdays  6:30 – 8:00 PM EST (mandatory) 

Positive Aging and Overcoming Challenges
2 weeks
Mondays  6:30 – 8:30 PM EST,  Thursdays  6:30 – 8:00 PM EST (mandatory) 

Social and Ethical Issues of Aging
2 weeks
Mondays  6:30 – 8:30 PM EST,  Thursdays  6:30 – 8:00 PM EST (mandatory) 

Intersections of Statutes
2 weeks
Mondays and Thursday, 6:30 – 8:30 PM EST (mandatory) 

The Business of Intergenerational Mediation 
1 week
Monday and Thursday, 6:30 – 8:30 PM EST (mandatory)

Smiling woman with long gray hair and arms crossed, standing beside a desk in a modern office.

Click to learn more about this growing mediation specialization

Intergenerational Mediation Career Paths

Intergenerational mediators provide a structured and supportive environment to settle a wide variety of disputes. Areas of practice include:

  • Estate planning
  • Living arrangements
  • Substitute decision making
  • Abuse or safety concerns
  • Driving and transportation
  • Financial issues
  • End-of-life decisions

(1 week, 20 academic credit hours)

This course provides an overview of intergenerational mediation and the common issues that arise from aging. Students learn how intergenerational mediation differs from family mediation and explore unique issues that affect families when there are challenges with older adults.

  • This class is recognized for 8 hours of mediation-specific training, and 1 hour of coached mediation role-play that may be applied toward Associate or Registered Roster Mediator (RRM) admission requirements with Mediate BC.

(3 weeks, 60 academic credit hours)

Learn the history and reasons for training as an intergenerational mediator. Review the standards of practice of an intergenerational mediator and explore and analyze the characteristics of multigenerational families in Ontario.

Mediation is a dispute resolution process that involves core elements from convening to report writing. Each stage is important to set the framework for what are often difficult conversations.

Identify the types of conflicts between various stakeholders, from parents and siblings to support workers and institutional staff. Learn what convening is and who convenes to properly set the table for productive meetings. Learn how to screen for abuse or domestic violence, whether it is through inter-partner relationships or caregiver or institutional settings. Start to apply the standards of practice to the work of an intergenerational mediator.

  • This class is recognized for 8 hours of mediation-specific training, and 1 hour of coached mediation role-play that may be applied toward Associate or Registered Roster Mediator (RRM) admission requirements with Mediate BC.

(1 week, 20 academic credit hours)

Explore the unique attributes and phases of insight mediation. Practise mediating a multi-party mediation and evaluate clients’ needs and interventions during the intake meeting with clients, family members, and other selected participants.

(2 weeks, 40 academic credit hours)

The Positive Aging and Overcoming Challenges course facilitates an examination of positive aging and quality of life while giving students the opportunity to think critically about the challenges that aging can bring, including loss, grief, cognitive changes, and chronic disease.

(2 weeks, 40 academic credit hours)

The Social and Ethical Issues of Aging course explores the issues of ageism, the vulnerabilities associated with aging, and trauma. Students will learn how these factors can contribute to power dynamics and decision making. Students will develop a thorough understand of elder abuse, recognize the different types and signs of abuse, and learn how to prevent and respond to potential abuse concerns.

(2 weeks, 40 academic credit hours)

Challenges that are prevalent with the elderly often involve rights and obligations under the law, including end-of-life decisions. Learn the fundamentals of family law as it pertains to spouses and domestic partners and their financial matters.  

Capacity issues and guardianship issues are common challenges in family relationships. It is important to understand the various nuances of capacity and its capability to be a fluid state and the repercussion of loss of decision making by an individual, whether it is from a loss of a driver’s licence to loss of the ability to make decisions over finances or personal health care.

Become familiar with the unique ethical issues that a mediator can face when one’s own compassion is engaged in the struggles of the family. These include decisions about chronic illnesses that may lead a client to turn to MAID and the effect that decision has on family members. And finally, learn how to draft a memo of understanding for the parties as a way to move forward on their agreements and issues regarding enforceability of their agreements.

(1 week, 20 academic credit hours)

Because intergenerational mediation is not as well known to the public as family mediation, crafting a marketing plan for a new business is essential. Learn how to build a practice and promote your services in the new and growing field.

Identify services that use intergenerational mediation and other possible referral sources. Develop skills in organizing and getting ready for practice and clients, drafting a multi-party Agreement to Mediate, and marketing your experience and training.

Instructors

Meet our industry-expert instructors.

Overview

START DATES
2026: March 2, September 7
TOTAL PROGRAM LENGTH
12 Weeks (240 academic credit hours)
DELIVERY
Online (Instructor Led)
ENTRANCE REQUIREMENT
Post-secondary education (degree or diploma) OR experience in a related field

Ready to start?

Certificates and individual classes start frequently!

Accrediting / Recognizing Associations

Ontario Association for Family Mediation logo   

Accreditation and Recognition

Click to compare mediation and arbitration designations and programs. 

Ontario Association for Family Mediation (OAFM) – Accredited Intergenerational Mediator Designation (AccIM)

  • The Intergenerational Mediation certificate is accredited and meets the 127 hours of Intergenerational Mediation training required for the OAFM AccIM designation.

Continued Education and Engagement (CEE) Points

  • For those who already have designations with the ADR Institute of Canada and the ADR Institute of Ontario: you can claim CEE points towards the maintenance of your designations through live attendance in these courses at your own discretion. Generally, you can claim 2 points for every hour of attendance up to the limit explicated on the CEE reporting guidelines.

Mediate BC Associate or Registered Roster Mediator (RRM)

  • This certificate is recognized for 16 hours of mediation-specific training and 2 hours of coached mediation role-play toward Associate or Registered Roster Mediator (RRM) admission requirements with Mediate BC.

Who Should Take the Certificate?

Our mediation students come from diverse professional backgrounds. We work with:

  • Mediators looking to specialize in intergenerational mediation
  • Lawyers and individuals with a legal background
  • Non-lawyers seeking to become professional mediators
  • Business managers and HR professionals
  • Educators
  • Union representatives
  • Government officials

ADMISSION REQUIREMENTS:

  • Post-secondary university degree or college diploma; OR
  • Relevant professional experience

Tuition

Choose to register for an individual class or certificate and select your preferred payment at check-out.

Intergenerational Mediation Individual Classes

The chart below outlines the cost of the classes if you choose to take them individually. Once you register for three or more classes within a certificate, you will be charged the non-refundable $200 registration fee. Individual classes must be paid in full at time of registration – click here to register for an individual class. Individual classes are not eligible for payment plans.

Intergenerational Mediation Certificate – Payment Plan through Kompass

Kompass offers payment plans at 0% interest up the maximum length of your certificate program. A $200 non-refundable registration fee is charged when you register for an entire certificate. We offer a payment plan for tuition in three equal payments at week 1, week 5, and week 9, which will be automatically charged to your method of payment unless otherwise coordinated with accounting.

  • Total Tuition: $3,095
  • Non-Refundable Registration Fee: $200
  • Total Amount: $3,295

Intergenerational Mediation Certificate – Payment Plan through Affirm (Buy Now, Pay Later)*

A $200 non-refundable registration fee is charged when you register for an entire certificate. Finance your certificate program through Affirm over 6, 12, 18 or 24 months. Qualified students pay 0% interest. An additional non-refundable service fee of $100 applies to those financing through Affirm. Click to register for the certificate.

  • Total Tuition: $3,095
  • Non-Refundable Registration Fee: $200
  • Non-Refundable Service Fee: $100
  • Total Amount: $3,395

Register for the certificate and receive access to the Online Dispute Resolution Workshop for free! ($299 value).

Kompass Alumni and Corporate Training Discounts

Students who successfully complete a certificate with Kompass are eligible for 20% off future certificates and classes. Group and employer discounts and custom corporate training options are available for 3 or more students.


Textbooks

*Students are responsible for purchasing these additional printed OR digital textbooks directly through the providers linked below.

Courses
Individual Cost
Introduction to Intergenerational Mediation (1 weeks )
$400
The Process of Mediation (3 weeks )
$650
Insight Mediation (1 weeks )
$400
Social and Ethical Issues of Aging (2 weeks )
$460
Positive Aging and Overcoming Challenges (2 weeks )
$460
Intersections of Statutes (2 weeks )
$460
The Business of Intergenerational Mediation (1 week)
$265