Intergenerational Mediation Certificate

Focus on mediating conflicts and disputes among elderly individuals and their families. Develop practical skills to effectively address issues like inheritance, caregiving responsibilities, housing, and medical decisions.


Intergenerational mediation, often referred to as elder mediation, is a specialized form of mediation that addresses conflicts concerning older adults and their families.

Unlike traditional family mediation where a skilled mediator helps parties separate from a relationship, an intergenerational mediator focuses on maintaining or restoring family harmony by helping to resolve disagreements and conflicts among older parents, their children, and/or other involved individuals such as caregivers.


The Intergenerational Mediation certificate is a twelve week online course. Complete assignments when it’s convenient for you, participate in live discussions and role-playing exercises, and receive personalized support from a dedicated instructor.

In this certificate, you will learn about:

  • The basic skills of a mediator practising a specialized style of mediation called “insight mediation”
  • Multi-party mediation formats
  • The unique challenges of multigenerational families in Ontario
  • Issues regarding capacity to make decisions (including dementia and chronic diseases)
  • Substitute decision makers in practice and in law
  • Financial and estate issues of older individuals in relation to their families and beneficiaries
  • Considerations regarding living at home or in residential care
  • The growing issue of targeted fraud against the elderly
  • Individuals in need of protection from abuse of all forms
  • Ageism in both families and society in general
  • Community supports for the elderly
  • Ethics in elder mediation
  • Practical aspects of building a practice


The Intergenerational Mediation certificate includes over 25 hours of mandatory role-play using video and teleconferencing tools. All students will participate in:

  • Simulations of real-life cases in all areas of intergenerational mediation
  • Specific role-plays on how to screen for abuse or individuals in need of protection

Intergenerational Mediation Career Paths

Intergenerational mediators provide a structured and supportive environment to settle a wide variety of disputes. Areas of practice include:

  • Estate planning
  • Living arrangements
  • Substitute decision making
  • Abuse or safety concerns
  • Driving and transportation
  • Financial issues
  • End-of-life decisions

Course Schedule and Format

Instructor-Led Format

(Synchronous Components)
Instructor-led courses follow a set class schedule with a dedicated instructor and classmates. Students can work on assignments and readings when it works best for their schedule. The instructor posts in the discussion forum and hosts live online lectures via video call. Students can use those opportunities to discuss assignments, industry topics, etc. with their instructor and peers.

The instructor-led format offers increased engagement and opportunity for discussions and requires students to complete assignments and participate in live lectures and roleplays on a regular basis.

Note: This instructor-led course requires mandatory (graded) participation in role-play and mock mediation scenarios.

The Intergenerational Mediation certificate is twelve weeks long (95 academic credit hours), with 4.5 hours per week of live sessions

  • One 2.5- hour sessions per week in lectures and workshops (30 hours total)
  • One 2-hour session per week in role-plays (25 hours total).

Live lectures take place via video conference call on Tuesdays from 6:30 PM – 9:00 PM EST and role play sessions (mandatory) on Wednesdays from 6:30 PM – 8:30 PM EST. Please note these times and days are subject to change with notice. In the event a student misses a mandatory session alternative arrangements may be made available.

Click to learn more about this growing mediation specialization

Intergenerational Mediation Career Paths

Intergenerational mediators provide a structured and supportive environment to settle a wide variety of disputes. Areas of practice include:

  • Estate planning
  • Living arrangements
  • Substitute decision making
  • Abuse or safety concerns
  • Driving and transportation
  • Financial issues
  • End-of-life decisions

(2 weeks, 20 academic credit hours)

Learn the history and reasons for training as an intergenerational mediator. Apply the standards of practice to the work as an intergenerational mediator and acquire information and knowledge about Multigenerational families in Ontario. Analyze theoretical applications, biopsychosocial approach, Erik Erikson stages of Psychological Development, and ecological models to understand the reasons and need for multigenerational families.

Evaluate how multigenerational families in Ontario benefit from the expertise and support of a trained intergenerational mediator. Analyze characteristics of multigenerational families such as, skip generation and its challenges and understand crisis and prevention with intergenerational mediation in healthcare.

Practice how to mediate a multi-party mediation, develop insight mediation skills and evaluate client’s needs and interventions during the intake meeting with client, family and other selected participants.

(2 weeks, 20 academic credit hours)

The Positive Aging and Challenges with Aging course facilitates an examination of positive aging and quality of life while giving students the opportunity to think critically about the challenges that aging can bring, including; loss, grief, cognitive changes and chronic disease.

(2 weeks, 20 academic credit hours)

The Social and Ethical Issues of Aging course explores the issues of ageism, the vulnerabilities associated with aging, and trauma. Students will learn how these factors can contribute to power dynamics and decision making. Students will develop a thorough understand of elder abuse, recognize the different types of abuse, the signs of abuse and how to prevent and respond to potential abuse concerns.

(2 weeks, 20 academic credit hours)

Mediation is a dispute resolution process that involves core elements from convening to report writing. Each stage is important to set the framework for what often is, difficult conversations. Also stay apprised of all of the community supports that are available to clients both in the not for profit, public and private sectors.

Identify the types of conflicts between various stakeholders from parents and siblings to support workers and institutional staff. Learn what convening is and who convenes to properly set the table for productive meetings. Learn how to screen for abuse or domestic violence whether it is through inter-partner relationships or caregiver or institutional settings.

Maintain practical lists and links for supports that your clients can access to address their individual needs from meal delivery services to home care visits.

(2 weeks, 20 academic credit hours)

From family law to criminal law, challenges that are prevalent with the elderly often involve rights and obligations under the law including end of life decisions. Learn the fundamentals of family law as it pertains to spouses and domestic partners and their financial matters.  

Capacity issues and guardianship issues are common challenges in family relationships. It is important to understand the various nuances of capacity and its capability to be a fluid state and the repercussion of loss of decision making by an individual whether it is from a loss of a driver’s licences to a loss of the ability to make decisions over finances or personal health care.

Become familiar with the unique ethical issues that a mediator can face when one’s own compassion is engaged in the struggles of the family. These include decisions chronic illnesses that may lead a client to turn to MAID and the effect that decision has on family members. And finally, how to draft a memo of understanding for the parties as a way to move forward on their agreements and issues regarding enforceability of their agreements.

(2 weeks, 20 academic credit hours)

Because intergenerational mediation is not as well known to the public as family mediation, crafting a marketing plan for a new business is essential. Learn how to build a practice and promote your services in the new and growing field.

 Identify services that use Intergenerational mediation and other possible referral sources. Organizing and getting ready for practice and clients. Drafting a multi-party Agreement to Mediate, marketing your experience and training.

Reflecting-in-action and reflection-on-action, awareness of our own bias’, paradigms, patterns when responding to issues related to developmental stage, aging concerns, and health worries. Continue to build an Insight focused mediation practice. Applying curiosity to explore problem saturated stories (crisis) and to create plans for age and health related dilemmas (prevention).


Meet our industry-expert Instructors.


2024: February 26
12 Weeks (95 Academic Credit Hours)
Online (Instructor Led)
Post-secondary education (degree or diploma) OR experience in a related field

Ready to start?

Certificates and individual classes start frequently!

Who Should Take the Certificate?

Our mediation students come from diverse professional backgrounds. We work with:

  • Mediators looking to specialize in intergenerational mediation
  • Lawyers and individuals with a legal background
  • Non-lawyers seeking to become professional mediators
  • Business managers and HR professionals
  • Educators
  • Union representatives
  • Government officials


  • Post-secondary university degree or college diploma; OR
  • Relevant professional experience


The chart below outlines the cost of the Intergenerational Mediation classes if you choose to take them individually. Once you register for three or more classes within a certificate, you will be charged the non-refundable $200 registration fee. Individual classes must be paid in full at time of registration.

A $200 non-refundable registration fee is charged at the time you register for an entire certificate. We offer a payment plan for tuition of three equal payments of $931.66 at week 1, week 5, and week 9.

Kompass Alumni Benefit: Students who successfully complete a certificate with Kompass are eligible for 20% off the tuition of future certificates and classes!

**Group and employer discounts and custom corporate training options are available for three or more students**


*Students are responsible for purchasing these additional printed OR digital textbooks

Practising Insight Mediation (2016) – University of Toronto Press, Cheryl A. Picard (Digital or Print versions) $61


Mediating Dangerously: The Frontiers of Conflict Resolution (2001) – San Francisco: Jossey-Bass Publishers – Kenneth Cloke (Digital or Print versions) $60-$73 


Individual Cost
Introduction to Intergenerational Mediation (2 Weeks)
Positive Aging and Challenges with Aging (2 Weeks)
Social and Ethical Issues of Aging (2 Weeks)
The Process of Mediation (2 Weeks)
Intersections of Various Laws that Affect the Elderly (2 Weeks)
The Business of Intergenerational Mediation (2 Weeks)