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Alternative Dispute Resolution Certificates

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Mediation and Dispute Resolution

Introduction to Alternative Dispute Resolution

Course Duration 2 weeks
Course Cost 399.16$ - Alumni: 50$
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2 Weeks (40 hours) Mediation is a form of alternative dispute resolution (ADR), which spans facilitation, negotiation, mediation, arbitration, adjudication, and litigation. Participants in this course will explore the history and goals of mediation, and the elements of the mediation process. This course examines the role of a mediator and delivers an overview of the skills necessary to successfully mediate.  

Dispute Resolution Assessment

Course Duration 2 Weeks
Course Cost 399.16$ - Alumni: 50$
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2 Weeks (40 hours) There are a number of options for resolving conflict that clients can choose from. The Dispute Resolution Assessment training course describes many avenues for dispute resolution and discusses the importance of understanding the range of options available for both non-adversarial and adversarial dispute resolutions. This information is crucial for assisting clients navigate the most appropriate method[s] for their particular situation.

Managing Family Dynamics

Course Duration 2 Weeks
Course Cost 399.16$ - Alumni: 50$
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2 Weeks (40 hours) Family mediation is challenging work requiring a commitment to the development of professional skills and practice, an ability to reflect upon and enter into critical analysis of performance and an ability to produce professional documents to tight timescales. Family mediation requires personable, articulate and assertive individuals who have good listening skills and practical experience of working with individuals and couples. The impact of a separation and divorce on all people involved, including children, can be difficult. Students will learn about the impact on families and how they must be carefully approached. The Managing Family Dynamics training course will teach students about the structure, function, and roles within a family system as it relates to the family mediation setting.

Family Law for Non-Lawyer Mediators

Course Duration 2 Weeks
Course Cost 399.16$ - Alumni: 50$
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2 Weeks (40 hours) Family Mediation is practiced by Lawyers and Non-Lawyers. It is fundamental that all Mediators understand the legal options and issues that arise during a family separation. While Mediators do not provide legal advice; it is important to be aware of the implications of Support and Property, Custody and Access. In the Family Law for Non-Lawyer Mediators training course students will learn how to draft a Memorandum of Understanding and Agreement; when a Family Mediation has concluded. Students will also learn about the importance of collaboration practice and options for a Family Mediation.

Workplace Dispute Resolution

Course Duration 2 Weeks
Course Cost 399.16$ - Alumni: 50$
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2 Weeks (40 hours) In the Workplace Dispute Resolution training course, the participants examine the sources and dynamics of workplace conflicts. Participants lean to identify the sources and dynamics of conflict in the workplace, with an emphasis on minimizing power imbalances in interpersonal workplace conflict. This course examines the issues of the impact of organizational culture on employees, diversity in the workplace, harassment policies and the various methods of resolving workplace conflict including coaching, negotiating, and mediating with special emphasis on difficult work situations. Finally, participants evaluate conflicts, their sources, the parties, the relationships between the parties, and the legislative and regulatory environments to best implement organizational and workplace conflict management principles.

Online Dispute Resolution Workshop - Mediation

Course Duration 4 hours
Course Cost 299$ - Alumni: 99$
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This four hour workshop will be scheduled on specific days/times within your certificate. Read an interview with our Instructor to learn more The year 2020 has seen a permanent change to many workplace environments with numerous businesses moving to an internet-based workplace. While mediations have traditionally been conducted in person, online dispute resolution has actually been employed in various mediation settings for decades. Recent free or affordable technology in video conferencing as well as high speed internet connections has made online mediation attractive even without the obvious social distancing protection. Learn the pro and cons of online dispute resolution and areas of particular importance that include:
  • Security of transmission of documents
  • Signed agreements- including agreements specific to online mediation - DocuSign
  • Confidentiality - no one listening in.  – no taping of session
  • Security of platform
  • Various platforms
  • Bandwidth and streaming requirements and how to manage ‘lags’
  • Using the technology to your advantage…..ie break out rooms, digital document sharing
  • Teaching techno challenged individuals on how to use the technology
  • Pre-mediation Technical check in
  • Waiting rooms and closing the conferencing doors
Also learn about some of the various conferencing platforms such as:
  • Go To Meeting
  • Zoom
  • Microsoft Teams
  • Cisco
  • Free vs. purchased web conferencing software
  • Understanding open source software and closed source software

Family Mediation

Advanced Family Mediation

Course Duration 2 weeks- 21 hours
Course Cost 366$ - Alumni: 50$
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(21 hours, 2 weeks)  Participants will be introduced to advanced issues encountered throughout a family mediation. By defining the roles and stages of the mediation process, participants will begin to apply mediation theory and skills to the mediation process through role-playing, discussions, and reflective journaling. Participants will be exposed to the ethical principles and codes of conduct and ethics relating the field of mediation. Finally, participants will learn the components to drafting a Memorandum of Understanding and a Separation Agreement. Advanced Family Mediation goes into detail about how problem-solving strategies can be supported to facilitate communication and to make decisions relevant to resolving a family dispute. This course includes 10.5 hours of live/synchronous sessions with the Instructor.

Family Law

Course Duration 2 weeks - 21 hours
Course Cost 366$ - Alumni: 50$
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(21 hours, 2 weeks) The genesis for Family Law in Ontario is England. To understand family law in the Province of Ontario, it is necessary to understand the legal system’s evolution within English speaking nations. This course will discuss and will provide a detailed overview of Family Law in the Province of Ontario. Marriage & Divorce will be discussed with specific reference to the Marriage Act, Constitution Act, 1867, the Ontario Children’s Law Reform Act, R.S.O 1990, Child, Youth and Family Services Act, 2017 and the Family Law Act, R.S.O 1990.

Family Relations

Course Duration 2 weeks - 21 hours
Course Cost 366$ - Alumni: 50$
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(21 hours, 2 weeks) Understanding the structure and dynamics of a family is important to the practice of family mediation. This course will discuss the Family Systems Theory and highlight the impact separation and divorce can have on the family unit. Specifically, the physical, cognitive, social, and emotional implications on children and the parents. Students should gain insight into the re-negotiated family unit and learn about the impact this life change can have on all relationships involved and how to reinforce positive reciprocal relationships through the practice of mediation.

Screening for Family Violence, Abuse & Power Balances

Course Duration 2 weeks – 21 hours
Course Cost 766$ - Alumni: 50$
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(21 hours - 2 weeks) Mediation requires that all parties are screened for appropriateness for mediation. All parties must be screened to be sure they are appropriate candidates. Parties must be able to negotiate safely, voluntarily, and competently, free of danger & harm from the other. All parties must enter voluntarily. The process is vital for mediation to take place for the safety of the parties and mediator. This will be discussed in exhaustive detail. This course includes 8.4 hours of live/synchronous sessions with the Instructor.  

Arbitration and Alternative Dispute Resolution

Introduction to Arbitration Law in Canada

Course Duration 2 Weeks
Course Cost 359$ - Alumni: 50$
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The Introduction to Arbitration Law in Canada online arbitration course will provide a detailed look at arbitration and its various processes. The Provincial Arbitration Acts will be reviewed that are applicable to students’ jurisdictions. International Arbitration Law will be discussed as will the Commercial Arbitration Act. Students will understand the legal regulation of the arbitration of disputes in Canada, including the standard for judicial review of arbitration decisions. Students will be instructed on how to draft an arbitration agreement between parties. Students will identify and apply natural justice principles that are inherent to arbitration. A 4-hour mandatory role play will include conducting a pre-hearing conference call and presiding over a mock arbitration focusing on standard rules of procedure in a hearing. (4 hours mandatory Role Play)

Administrative Law

Course Duration 2 Weeks
Course Cost 359$ - Alumni: 50$
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It is fundamental that all arbitrators understand the legal system; Students will be provided with an overview of tort law and contract law, and how it relates to the arbitration process. The legal test of “balance of probabilities” will be examined The rules of evidence will be introduced including admissibility, the role of the Charter of Rights and Freedom in excluding certain types of evidence, and the standard of “balance of probabilities.” In the Administrative Law online arbitration course students will demonstrate an understanding of and an ability to apply the principles and law relevant to the settlement through arbitration of disputes, by participation in online discussion and role plays. (4 hours mandatory Role Play)

The Law of Evidence in Canada

Course Duration 2 Weeks
Course Cost 359$ - Alumni: 50$
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Students will gain an understanding of the questioning, cross-examination, and redirect of witnesses. The difference between an inquisitorial and adversarial approach to evidence, subpoenas, drawing negative inferences, affidavits, expert witnesses, and other types of evidence. In the Law of Evidence in Canada online arbitration course students will learn about legal precedent and the role of legislation and case law in reaching a decision as well as how to record evidence, note writing, and properly managing exhibits and evidence. The students will also learn the basics of writing an arbitration award in both points based and narrative based structure.

Conducting an Arbitration Hearing

Course Duration 2 Weeks
Course Cost 359$ - Alumni: 50$
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In the Conducting an Arbitration Hearing online arbitration course students will gain detailed insight into the structure of an arbitration hearing and understand the formal process. They will apply the ADR standard of practice and be coached on how to oversee an arbitration hearing that respects the philosophies of impartialness, collaboration, dealing with power imbalances, and confidentiality. This course includes a major mock arbitration hearing. Students will be required to attend and must write and submit a decision regarding the hearing. (3 hour mock Arbitration Hearing)

Laws and Ethics in Arbitration

Course Duration 2 Weeks
Course Cost 359$ - Alumni: 50$
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The Laws and Ethics online arbitration course will focus on ethical compliance and obligations for Arbitration and compliance regarding regulations and codes of conduct in Canada. The purpose of this course is to teach the fundamentals of the Code of Professional Conduct from the Canadian Bar Association and the Code of Ethics from ADR Canada, to provide an overview of the importance of transparency, disclosure, and rules which are important for arbitration to maintain legal legitimacy and to discuss arbitrator-client conflicts of interest, complaints process, competency and credentialing of Arbitrators in Canada. The role play will focus on practical issues that arise in arbitration such as preliminary objections, objections to jurisdiction, and dealing with common ethical dilemmas to develop students to be able to perform the duties of an arbitrator without any apprehension of bias or conflict of interest. (3 hours mandatory Role Play)

Online Dispute Resolution Workshop - Arbitration

Course Duration 4 hours
Course Cost 299$ - Alumni: 99$
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This four hour workshop will be scheduled on specific days/times within your certificate. Read an interview with our Instructor to learn more. The year 2020 has seen a permanent change to many workplace environments with numerous businesses moving to an internet-based workplace. While mediations have traditionally been conducted in person, online dispute resolution has actually been employed in various mediation settings for decades. Recent free or affordable technology in video conferencing as well as high speed internet connections has made online mediation attractive even without the obvious social distancing protection. Learn the pro and cons of online dispute resolution and areas of particular importance that include:
  • Security of transmission of documents
  • Signed agreements- including agreements specific to online mediation - DocuSign
  • Confidentiality - no one listening in.  – no taping of session
  • Security of platform
  • Various platforms
  • Bandwidth and streaming requirements and how to manage ‘lags’
  • Using the technology to your advantage…..ie break out rooms, digital document sharing
  • Teaching techno challenged individuals on how to use the technology
  • Pre-mediation Technical check in
  • Waiting rooms and closing the conferencing doors
Also learn about some of the various conferencing platforms such as:
  • Go To Meeting
  • Zoom
  • Microsoft Teams
  • Cisco
  • Free vs. purchased web conferencing software
  • Understanding open source software and closed source software

Mental Health and Addictions

Youth Addictions and Mental Health

Course Duration 2-4 Weeks
Course Cost 382.50$ - Alumni: 50$
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2-4 Weeks The Youth Addictions and Mental Health training course will assist in further understanding of adolescent development and mental health, school violence, depression, family dynamics, self-esteem, and access to care and how these issues may influence the youth’s performance in school and in life. Special emphasis will be placed on raising awareness of signs that students may be in need of support or even a mental health intervention. In this course, fundamentals of mental health first aid will also be discussed.

Mental Health, Culture and Modern Society

Course Duration 3-6 Weeks
Course Cost 573.75$ - Alumni: 50$
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3-6 Weeks The Mental Health, Culture and Modern Society training course will seek to explore culture and mental health. The course will assist in identifying one’s own bias and examine how those biases may impact interaction with those who have mental health issues. During the course students will explore ways to integrate their theoretical knowledge of bias and cultural difference into clinical practice. During this course, students will also come to understand the present day health issues of aboriginal peoples from the perspective of their historical and political context and the effects of health care policy.

Concurrent, Personality and Impulse Control Disorders

Course Duration 3-6 Weeks
Course Cost 573.75$ - Alumni: 50$
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3-6 Weeks Concurrent disorders is a term used to refer to co-occurring addiction and mental health problems. It covers a wide array of combinations of problems. This course will assist in understanding how co-occurring substance use and mental health problems relate to and affect each other. The Concurrent, Personality and Impulse Control Disorders training course will also explore the impacts of personality disorders and impulse control disorders by providing a deep understanding of the latest research and how these disorders can be classified and managed.

Mood Disorders and Depression

Course Duration 2-4 Weeks
Course Cost 382.50$ - Alumni: 50$
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2-4 Weeks Mood Disorders involve disabling disturbances in emotion. From the sadness of depression to the elation of mania. Mood disorders are often associated with other psychological problems, such as panic attacks, substance abuse, and personality disorders. The purpose of the Mood Disorders and Depression training course is to provide students with an advanced understanding of the state of research and controversies in the area of depression by examining primary empirical and review articles from leading researchers in psychology and psychiatry. The course will focus on cognitive, social, and biological theories of etiology and treatment.

Psychotic and Dissociative Disorders

Course Duration 2-4 Weeks
Course Cost 382.50$ - Alumni: 50$
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2-4 Weeks The Psychotic and Dissociative Disorders training course is designed to introduce students to the current standard used in diagnosing mental disorders, DSM-IV-TR. Students will learn the components of the mental status examination and clinical inquiry necessary to collect sufficient data to utilize the DSMIV-TR effectively. Mindful of the biological, psychological, social, and spiritual dimensions of each person, students will be challenged to approach the evaluation of individuals with mental and emotional disorders in a holistic fashion. The course will address differential diagnosis and associated disorders of the primary diagnoses in the multi-axial system with a focus on psychosis and disassociation. We will examine thought disorders, i.e. schizophrenia and the dissociative disorders i.e. Dissociative Identity disorder, formerly called multiple personality Disorder. Dissociative Fugue and Amnesia will also be explored.

Gerontology

The Aging Process

Course Duration 3-6 weeks
Course Cost 573.75$ - Alumni: 50$
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The Aging Process training module will explore the social, biological and psychological aspects of aging.  Social theories of aging will be explored. Students will explore the functional changes of aging, common illnesses related to aging, and the relationship between aging and quality of life. Diversity in aging will be explored from a cultural and religious perspective. Psycho-social issues facing aging population will be explored including:  relationships with children, sexuality and love, retirement. A brief orientation to death and dying is discussed.

Cognitive Issues in Aging

Course Duration 3-6 weeks
Course Cost 573.75$ - Alumni: 50$
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The Cognitive Issues in Aging training module will look at issue of mental health as it relates to the aging process.  Illnesses such as dementia, depression, and delirium will be explored in the context of causes, symptoms, treatment, and prevention. Students will explore various cognitive assessment tools and supports available. Current issues related to mental health and aging will be discussed.

Ethical and Legal Aspects of Aging

Course Duration 2-4 weeks
Course Cost 382.50$ - Alumni: 50$
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The Ethical and Legal Aspects of Aging training module explores the issues of consent and capacity as they relate to aging.  Students will identify and discuss when capacity is assessed and how; issues of consent, including substitute decision makers. Advanced care planning is discussed.  The issue of MAID (medical assistance in dying) is explored and discussed. Elder abuse is explored in the context of signs & symptoms and how to report.

Health Promotion

Course Duration 2-4 weeks
Course Cost 382.50$ - Alumni: 50$
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The Health promotion training module explores how to engage people in adopting a healthy lifestyle during the aging process. Recreational activities and programs are explored as well as community resources available. This module also explores pain management and issues of sleep.  Aging and technology are also explored in this module.

Community Resources and Social Policy

Course Duration 2-4 week
Course Cost 382.50$ - Alumni: 50$
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The Community Resources and Social Policy training module explores community resources available for seniors. Social issues related to aging including housing, transportation, income will be explored. Long-term care and palliative care are explored in relation to funding and policy.

Human Resources Management

Strategic Leadership

Course Duration 2-4 Weeks
Course Cost 382.50$ - Alumni: 50$
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Transitioning from being one of the team to leading the team is a significant change, not only in roles but in thinking. In the Strategic Leadership training course you will explore ways to manage the transition to HR Business Partner, or having to administer the HR Function, and prepare for ongoing responsibilities by developing business acumen, strategic planning capabilities, and a personal leadership style that will work with your diverse group of employees.

Compensation, Benefits and Other Rewards

Course Duration 3-6 weeks
Course Cost 573.75$ - Alumni: 50$
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Recognizing the importance of pay and benefits to employees, in the Compensation, Benefits and Other Rewards training course you will discover the connection between employee motivation and compensation. You will learn how to create a competitive, equitable pay structure that is linked to the other HR functions and influences employee behaviour in the desired direction. You will explore using a variety of monetary and non-monetary benefits to enhance your compensation system, and prepare to show employees how to use certain benefits and recognize the value they are receiving.

Recruitment and Selection

Course Duration 3-6 weeks
Course Cost 573.75$ - Alumni: 50$
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Finding and hiring the right person for any job requires cooperation between HR and department managers, creating up-to-do job descriptions, promoting the position in the right places, and using effective, compliant selection methods to ensure the person can do the work and will fit in with the people and environment. These days, branding your company as a great place to work and using various social media platforms can assist you in finding and attracting the best person for the job. Once the job offer is accepted, your ability to create a positive impression of the organization extends to the orientation period, where you onboard employees to your workplace culture, and ensure they are adequately trained for their duties and the environment.

Employee Relations and the Work Environment

Course Duration 2-4 Weeks
Course Cost 382.50$ - Alumni: 50$
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Successful conflict resolution training facilitates difficult conversations. With the skills and knowledge of conflict resolution, new supervisors are better able to positively engage with their teams and other coworkers whether the mandate is to deliver difficult news, to express constructive criticism or to answer negative comments. This course will help organizations improve psychological health and safety and create an overall positive work climate by reducing unnecessary stress in the workplace and increasing support for mental health. It will introduce labour legislations, which involves unions, with considerations for unionized and nonunionized organizations.  

Learning, Performance and Development

Course Duration 2-4 weeks
Course Cost 382.50$ - Alumni: 50$
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In the Learning, Performance and Development training course, you will train to build human capital in your organization and will assess current and future needs for talent. You will learn how to plan, execute, and evaluate training programs and take steps to ensure the training transfers to the workplace. As a way to increase motivation and satisfaction, you will assist employees with career planning and help them diagnose and plan their development experiences.  You will be able to create a valid, effective performance management system, by creating useful tools and approaches, and either using them yourself, or training others how to use them correctly, so useful feedback can be provided to employees.

Health and Safety Management

Accident Prevention, Loss Control, Occupational Health And Safety Management Systems

Course Duration 2-4 weeks
Course Cost 359$ - Alumni: 50$
- No-Risk Trial
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Prevention should be a top priority for all organizations. A good culture of safety promotes fewer injuries, which in turn increases employee morale and improves a corporation’s reputation. Putting health and safety first allows companies to reduce capital and operating costs as well as liability costs. In this module, you will learn the importance of approaching accident prevention systematically.

Occupational Health And Safety Risk And Decision Making

Course Duration 2-4 weeks
Course Cost 359$ - Alumni: 50$
- No-Risk Trial
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Risk management is part of organization decision making. In this module you will learn the effects of poor risk management and how it factors in workplace fatalities, injuries, disease and ill-health (mental and physical) and how you can influence decision makers to make informed choices with respect to risk.

Health And Safety Ethics And Professional Practice

Course Duration 2-4 weeks
Course Cost 359$ - Alumni: 50$
- No-Risk Trial
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Occupational Health and Safety (OHS) professionals and those involved in corporate OHS culture have an inbuilt desire to be an ethical professional. Individual factors such as biases, blind spots and moral disengagement can have a profound impact in the decision-making process. This module presents ethical theory as a basis for identifying issues, carrying out health and safety processes and activities and making decisions.

Leadership And The Occupational Health And Safety Professional

Course Duration 2-4 weeks
Course Cost 359$ - Alumni: 50$
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A leader is someone who influences the safety culture of an organization. In this module you will learn communication and consultation skills, discuss leadership and leadership techniques, learn how to engage management and employees and build successful relationships. You will gain an understanding of the broader demands of an organization and develop skills to operate as a strategic partner who can guide change management, build credibility and influence without using power.

Workplace Health And Wellbeing

Course Duration 2-4 weeks
Course Cost 359$ - Alumni: 50$
- No-Risk Trial
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One way to achieve a psychologically safe workplace is to create and implement a comprehensive workplace health and safety program. This module will identify strategies and related activities, initiatives and policies developed by the employer in consultation with employees to continually improve on the quality of working life health and well being of the workforce.

Online Project Management

Virtual Leadership, Real Accountability: Getting the Results You Need

Course Duration 2-4 weeks
Course Cost 285$ - Alumni: 50$
- No-Risk Trial
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Virtual Leadership helps participants pivot to a new approach that enables them to hold distributed teams more accountable for the quality and timeliness of their work. Participants will learn how to structure, organize and execute with a deliverables-based methodology that better aligns with the realities of distributed teams. Learners will understand the key enablers and barriers to improved organizational accountability and performance. Using a current project or initiative, participants will apply strategies to gain clarity and commitment through the development of responsibility matrices and process maps.

Document Management and IP Security: Managing Your Most Important Assets

Course Duration 2-4 weeks
Course Cost 285$ - Alumni: 50$
- No-Risk Trial
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How do organizations balance the need of each project team member to be able to easily access the information they need from wherever they are, with the company’s need to protect their privacy and intellectual capital? Are cloud-based storage systems secure? Can you access them from the field? DM & IP Security helps the participant determine an appropriate strategy for their organization including cloud-based storage options, document classifications and document management systems. Participants will also create a clear policy outlining their organization’s document management practices and expectations.