Professional Development Program:

Arbitration and Alternative Dispute Resolution Certificate


**NEW – Online Dispute Resolution Workshop is now included in the certificate. Learn more**

This online arbitration training program is accredited by the Alternative Dispute Resolution Institute of Canada (ADRIC) and meets the education training component required to achieve the Qualified Arbitrator designation. 

Entrance Requirements: Post-Secondary degree or diploma and OR relevant experience

The Arbitration and Alternative Dispute Resolution certificate will provide you with the knowledge and practical skills to arbitrate, manage and resolve issues and determine the outcome of various disputes. This online accredited  arbitration training course is designed for those wishing to become arbitrators, or who seek a greater understanding of the skills involved in arbitration.

The course will give candidates a basic understanding of the principles of good practice and procedure in arbitration. As part of the course students will participate in 14 hours of mandatory role play sessions and mock hearings via conference call with the instructor and fellow classmates, in order to meet training requirements outlined by ADRIC. The Instructor also offers optional weekly live sessions via conference call to participate in discussions.

The mandatory role play and mock hearing sessions via conference call will take place in the evenings (upcoming schedule – Tuesdays and Thursdays (mandatory)  6:30 – 8:30 PM EST) Please note these times and days are subject to change.

This 10 week certificate is delivered fully online so that you can complete assignments when it’s most convenient for you, all while receiving support from a dedicated instructor and interacting with classmates.

Click here for FAQ’s about our unique online learning format.

Click to read our post about training and careers in Arbitration 

Who Can Take the Course?

Individuals interested in the course must have post-secondary education (degree/diploma) or relevant experience. The course is intended for candidates who are new to the field of arbitration, those who wish to learn more about arbitration and its benefits to users, and those who are considering further study to become an arbitrator and wish to become a member of the Alternative Dispute Resolution Institute of Canada, and other provincial ADR associations and/or pursue their designations.

Career Options and Canadian Accreditation

An arbitrator works to help parties settle a dispute out of court. They may hold hearings, review evidence and make decisions in a way that is similar to a trial but is more informal. They may work independently as a contractor or as part of a company specializing in arbitration.

The ADR Institute of Canada is recognized as Canada’s preeminent alternative dispute resolution professional organization. The organization sets the benchmarks for best ADR practices in Canada, promotes conflict resolution through arbitration, mediation and other forms of ADR, and provides leadership, value and support to their members.

Our certificate meets the education requirement for the Qualified Arbitrator designation through ADRIC. Students will also need to complete ADR Canada’s written open book Q.Arb examination or an examination which is part of a course approved by ADR Canada or a regional affiliate, no more than 10 years prior to application. Click here for a complete list of requirements.

Click to read our post about Arbitration job options and areas of practice 

What is an Arbitrator?

An arbitrator functions more like a judge, and determines outcomes of disputes based on evidence and law presented in an arbitration. Arbitration is binding, and the outcome can be legally enforced. A mediator helps parties negotiates a settlement that will satisfy all the parties but does not decide a dispute.

Arbitration can be as expensive and as time consuming as litigation, but doesn’t have to be. Parties and their lawyers can reduce costs by limiting documents and discoveries, and giving the arbitrator the power to make the process more efficient. Eliminating the right to appeal can also give parties a faster and less expensive arbitration.