Certificate courses require post-secondary education (university degree or college diploma) OR related experience. Individual classes do not have pre-requisite requirements. A photo/scan of a degree/diploma or business card/resume will be requested upon registration for confirmation.
Everyone learns at different paces but we expect that it will take students an average of 7-20 hours per week to read through course material, complete assignments and participate in discussions and live sessions, depending on the length and format of your course (Instructor Led vs. Instructor Supported).
For Instructor Led students assignments and material are released as the course progresses so students do not have the option to work ahead and complete the course early. Instructor Supported students can complete the course material at their convenience and have up to a certain amount of time to complete everything.
If you need to withdraw you will have to contact your Instructor, Academic Dean or Admissions Advisor in writing. Refunds are based off of the amount of the course you complete prior to your withdrawal. Click to view our withdrawal and refund policy.
Course material will be made available for 6 months following your completion.
Certificates and Transcripts
Approximately one month after you complete your course (once your final grades are received), you will receive a digital certificate of completion. Physical certificates are available upon request. Transcripts are available for review within your portal and can be sent to you directly upon request.
Course Format and Support
Each course has a dedicated online Instructor with relevant education or experience. Contact information for your Instructor is available online and many offer live sessions with students for additional assistance.
If you are in an Instructor Led format you will have classmates that you can interact and collaborate with regularly through Moodle, live sessions, email and discussion forums.
Your Instructor may offer live sessions through phone or video where you have the opportunity to chat with them and classmates, role-play, ask questions and discuss assignments or relevant industry topics.
We do not offer any employment or internship assistance as our certificates are meant primarily for professional development. If we receive opportunities through employer contacts we will pass these along to our students.
Technical and Course Support
Technical Support is available 24/7 for Moodle through Pearson technical support. You can access a variety of contact options through this site http://herzing.echelp.org/ or by calling 1.866.872.8826. Our admissions and academic staff are available during business hours and your instructor will respond regularly to any questions.
Mandatory requirements are internet access and Microsoft Office programs. Access to a web cam will be helpful in participating in video calls.
Finance FAQ’s and Resources
We accept credit card or direct banking deposit payments. Companies who are paying for their employees can be invoiced. Questions about personalized payment plans can be directed to firstname.lastname@example.org
Kompass certificates are not eligible for government student loan funding.
We offer flexible payment plans throughout the duration of your certificate. The entire amount is due in full prior to the end of your certificate.
You will pay a $200 non-refundable registration fee at the time you register for a certificate, and depending on the format and length of your course will have between 3-6 months to complete your tuition payments. Individual classes are paid in full at time of registration
Tuition Tax Receipts
Kompass will issue tuition tax receipts every February for the previous year. They can be found in your online student portal. If you have questions about your tax receipt please email email@example.com
Certain programs may offer limited-time scholarships. These amounts are manually discounted from your tuition payments and will not be reflected in the price shown at check-out.
Kompass Alumni: Students that successfully complete a Kompass certificate program are eligible for 20% off of the tuition of future certificates and classes. The discount is manually applied to your tuition payments and will not show in the online checkout process.
Herzing Students: All eligible Herzing alumni using their HOEP benefit, must have all appropriate approvals and paperwork from their campus prior to registration. Any Herzing or Herzing Trades alumni not eligible for the HOEP benefit receive a 20% discount on certificates and classes taken from Kompass.
I just completed this online course and find it enjoyable and insightful. The admin is responsive and friendly, the course well curated and the instructors are knowledgeable and impressive with their guidance. Based on my personal experience, I highly recommend this online course for any wannabe arbitrator.
Cathleen, Mediation Student
I found the Instructors to be knowledgeable, helpful and understanding. The course was clearly laid out, easy to follow within strict time frames.
The instructors provided in-depth and frank discussion in each module. They provided the students with additional sources of information and a compassionate perspective which prepared us to understand scenarios which could present in actual mediation sessions.
Colleen McKay, Mediation for Professionals Student