Computer Networking Technology Courses in Ottawa
- Computer Operating Systems
- This course is an introduction to the Windows past and current operating systems as found in today ’s market. Students install, configure and troubleshoot operating systems and prepare for certifications with those systems.
Course content relates to the following certification(s): MCTS; MCITP
- A+ Certification Prep and Troubleshooting
- CompTIA A+ Essentials, 220-801 validates knowledge of basic computer hardware and operating systems, covering skills such as installation, building, upgrading, repairing, configuring, troubleshooting, optimizing, diagnosing and preventive maintenance , with additional elements of security and soft skills. The Essentials Exam validates the basic skills needed by any entry-level service technician regardless of job environment.
- A+ Certification Prep and Troubleshooting II
- The CompTIA A+ 220-802 exam is targeted for individuals who work or intend to work in a mobile or corporate technical environment with a high level of face-to-face client interaction. Examples job roles include: Enterprise Technician, IT Administrator, Field Service Technician, and PC Technician. Ideally, the CompTIA A+ 220-802 candidate has already passed the CompTIA A+ Essentials 220-801 examination. Candidates who pass both CompTIA A+ Essentials 220-801 and exam 220-802 will be CompTIA A+ certified with the IT Technician designation.
- Windows 10 Installing, Configuring and Managing
- This course expands knowledge base and technical skills about Windows 10 Client and focuses on the “how to” associated with Windows 10 technologies.
After completing this course, students will be able to:
Perform a clean installation of Windows 10, upgrade to Windows 10, and migrate user-related data and settings from an earlier version of Windows; configure disks, partitions, volumes, and device drivers to enable a Windows 10 client computer; configure file access and printers on a Windows 10 client computer; configure network connectivity on a Windows 10 client computer; configure wireless network connectivity on a Windows 10 client computer; secure Windows 10 client desktop computers; optimize and maintain the performance and reliability of a Windows 10 client computer; configure mobile computing and remote access settings for a Windows 10 client computer.
This is a preparation course for the Microsoft exam 70-698, towards the MCSE – Microsoft Certified Solution Expert.
- Client Services/Career Development Seminar
- This course provides a critical examination of issues embedded in the practice of providing client service. Topics include re search about best practice in customer service and communication techniques; psychologically based methods for dealing with t he management of customer complaints; and the roles of a customer service employee and supervisor within ethical boundaries and common business practice. This course deals with the development of the student’s career path, including job search skills.
- Computer Networking and Security
- This course provides instruction in network design and technologies using the Open Systems Interconnection (OSI) model. Topic s include network fundamentals, the OSI model, network operating systems, TCP/IP fundamentals and utilities, network installation and upgrades, network remote access configuration and protocols, network administration and security, fault tolerance and dis aster recovery considerations and procedures, and network troubleshooting procedures. Th e course also covers all aspects of computer network security, from physical security to local computer security to Internet related security methods such as socially engineering. Emphasis is placed on the analytical skills required by a security specialist.
Course content relates to the following certification(s): CompTIA Net+, CompTIA Security+
- Wireless Networking Fundamentals
- This course provides instruction on both general and specific wireless technologies. Topics include wireless theor y, including radio frequency and infrared transmissions. It also covers wireless topologies, access points, wireless bridges, antenna theory, w ireless security, site surveys, and troubleshooting techniques.
Course content relates to the following certification(s): CWNP
- Linux Administration
- This course introduces the capabilities and features of Linux® as a multi-user operating system. Topics include system planning and installing a Linux® system, managing desktop interfaces, working with the shell and text files, the role of the system administrator, performing system administrator tasks such as managing system resources and creating scripts, and performance tuning and troubleshooting techniques.
Course content relates to the following certification(s): CompTIA Linux+
- Windows Server Operating Systems
- This is a course in the installation and operation of Windows® Server Platforms. Topics include installing, configuring, and troubleshooting Windows® Servers; access to resources; hardware devices and drivers; managing, monitoring, and optimizing system performance, reliability, and availability; managing, configuring, and troubleshooting storage use; configuring and troubleshooting network connections; and implementing backups and recovery processes, monitoring, and troubleshooting security. Virtual Networks along with physical are constructed in a working lab environment.
Course content relates to the following certification(s): MCITP
- Active Directory Infrastructures and Configuration
- This course is designed to provide instruction in implementing and administering a Windows® Servers Directory Services infrastructure. Topics include installing, configuring, and troubleshooting Active Directory; installing, configuring, managing, monitoring, and troubleshooting DNS for Active Directory; installing, configuring, managing, monitoring, optimizing, and troubleshooting change and configuration management; managing, monitoring, and optimizing the components of Active Directory; and configuring, managing, monitoring, and troubleshooting Active Directory security. Data models including LDAP lightweight Directory Access Protocol processes.
Course content relates to the following certification(s): MCTS
- Network Infrastructure and Administration
- This course is designed to provide instruction in implementing and administering a Windows® 2003/8 network infrastructure. To pics include installing, configuring, managing, monitoring, and troubleshooting DNS; installing, configuring, managing, monitoring, and troubleshooting network protocols; installing, configuring, managing, monitoring, and troubleshooting WINS; installing, confi guring, managing, monitoring, and troubleshooting IP routing; installing, configuring, and troubleshooting Network Address Translation; and installing, configuring, managing, monitoring, and troubleshooting Certificate Services
Course content relates to the following certification(s): MCTS
- Web Server Administration
- This course provides an in-depth study of the knowledge and skills required to install and administer Web servers that support Internet-based application, data, and information services. Topics include Web server technology; selecting a Web server platform (Microsoft®, Netscape®, and Apache); establishing server services such as HTTP, FTP, SMTP, and NNTP; supporting server-side technologies (CGI, Servlets, server-side includes, ASP, and JSP); supporting Web client technologies (Java applets, ActiveX, and plug- ins); client configuration and browser support; indexing and index servers; virtual directories and content; Web server security and host access, SSL, and certificate authorities; supporting intranets with Web servers; Web server performance and troubleshoot ing; integrating proxy and Web servers; handling of different protocols by proxies; proxy caching, filtering, monitoring, and access control; and proxy security, performance, capacity planning, and load balancing.
- Routers and Switches
- This course introduces the concepts and procedures required to configure Cisco® switches and routers in multi-protocol internetworks. Topics include using the Cisco® Internetwork Operating System (IOS); the Opens Systems Interconnection (OSI) reference model and layered communication; LAN design, technologies, and virtual LANs; bridging, switching, and Spanning Tree Protocol (STP); the TCP/IP protocol suite and IP and IPX addressing, sub netting, and configuration; routing basics, protocol s, and configuration; access list security and configuration; and Wide Area Network (WAN) design, protocols, and technologies. VPN client connections and server connections through secure channels. IPSec vs. SSL workstation advantages into days enterprises.
Course content relates to the following certification(s): CCNA
- SQL™ Server Administrations
- This course provides instruction in the planning, installation, and administration of Microsoft® SQL Server™. Topics include planning SQL Server capacity and security, installing and configuring the SQL Server, security configuration and management, data maintenance and data management, monitoring performance, and troubleshooting various problems. Client business relations for secure data.
Course content relates to the following certification(s): MCSA
- Messaging Systems
- This course provides instruction in the implementation, administration, and troubleshooting of the Microsoft® messaging system and Exchange Server. Topics include the architecture and communication abilities of Exchange Server; installation of Exchange Server, backward integration and compatibility, client support, and configuration; Exchange Server management; Microsoft® Web Access and Web Storage System, real-time collaboration, and foreign mail system connectors; SMTP and Internet-based client access; and security techniques, performance monitoring, maintenance procedures, and troubleshooting issues.
Course content relates to the following certification(s): MCSE
• Minimum of a Canadian high school grade 12 or equivalent, or a mature student
• Pass an entrance test administrated by Herzing College
• Be interviewed in detail regarding interest in the field
• Meet any additional program specific entrance requirements
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