I found the training very helpful and provided myself with some very helpful tool. I now have a new perspective on how a mediation should play out. I wanted to thank you for all of your accommodating throughout the process. Grace has been great, her approach to the training is very open and allowed for some great conversations. I also found that the assignments were applicable and really helped ingrain the information we went over in the class. Her experience and ability to provide examples related to the material helped with making the information applicable to what we do here in HR.