2 -weeks (40 academic credit hours) —
Live Session Schedule: Mondays 6:30 – 7:30 PM EST, Thursday, 6:30 – 8:00 PM EST (mandatory) — 

Mediation is a dispute resolution process that involves core elements from convening to report writing. Each stage is important to set the framework for what often is, difficult conversations. Also stay apprised of all of the community supports that are available to clients both in the not for profit, public and private sectors.

Identify the types of conflicts between various stakeholders from parents and siblings to support workers and institutional staff. Learn what convening is and who convenes to properly set the table for productive meetings. Learn how to screen for abuse or domestic violence whether it is through inter-partner relationships or caregiver or institutional settings.

Maintain practical lists and links for supports that your clients can access to address their individual needs from meal delivery services to home care visits. Required textbooks: Practising Insight Mediation (2016) – University of Toronto Press, Cheryl A. Picard , Mediating Dangerously: The Frontiers of Conflict Resolution (2001) – San Francisco: Jossey-Bass Publishers