Live Session Schedule (Nov 2023) Tuesday and Wednesday (6:30 – 8:30 PM EST).

Mediators want to provide services that all clients with diverse abilities and exceptionalities can fully and safely participate in.  It is important for mediators to be aware of the barriers faced by persons with disabilities and non-dominant cultures so that clients are empowered and able to participate meaningfully and actively.

Successful mediators are able to connect with a diverse client base, and ensure an inclusive process by developing insight as to when and how their own biases affect their neutrality; attuning to their clients strengths, needs, and vulnerabilities; utilising active listening skills to improve rapport and clients’ sense of belonging.

This course will employ reflection assignments and case studies from both popular culture and the instructors’ anecdotal professional experiences. The course will examine skills conducive to facilitating mediation processes that incorporate justice, equity, diversity and inclusion principles.

This class is accredited by The ADR Institute of Ontario (ADRIO) and ADR Institute of Canada (ADRIC) for 21 hours of the specialized mediation and related training education requirement for the Qualified Mediator (Q.Med) designation.