Medical office administrators provide clerical, secretarial and administrative services for doctor and dentist offices, hospitals, clinics and other medical establishments. They provide essential links between patients and medical experts, and facilitate the smooth-running of any office in which health care is delivered. Professional medical office administrator training provides graduates with the understanding of clinical procedures, medical terminology, anatomy and physiology they need to be effective in this field. These professionals are also skilled managers, overseeing and maintaining the daily administrative operations of the offices in which they work.
Medical Office Administrator Job Description
An effective medical office administrator is capable of providing valuable support to patients and physicians through a thorough understanding of clinic procedures, excellent communication abilities, and advanced clerical skills. Medical office administrator courses equip graduates with a specific set of skills that are applicable in various work environments. Some of the responsibilities of medical office administrators include:
• Appointment scheduling and confirmation
• Assisting in communication between medical staff and patients
• Preparation and proofing of medical reports and case histories
• Maintenance of confidential medical files and records
• Insurance and claim form completion
• Training and supervision of office staff, including computer database training
• Inventory control
Medical Office Administrator Projected Demand
The demand for medical office administrators has remained steady for the past several years and is projected to remain stable. New entry level positions will be created by retiring personnel and the growing medical needs of Canada’s aging baby-boomer population. Medical office administrators earn on average $15 an hour in Canada.