A+ certification is a CompTIA certification, meaning that its criteria was developed in consultation with business and government leaders from around the world. As a result, CompTIA certification is recognized globally as the most effective standard by which to evaluate a potential employee’s knowledge and ability to work with computer networks and hardware. A+ certified professionals have a wide range of job prospects available to them. They frequently find work providing technical support either to clients while working as a tech support representative, or for an employer directly as a member of a company’s IT department.
A+ Certified Professional Job Description
A+ certified professionals are prepared to work in a variety of dynamic fast-paced environments. In addition to the certification, applicants should possess good customer relation skills and perform well within tight deadlines. In addition to any work-place specific tasks, an A+ certified professionals will typically take on some or all of the following responsibilities:
• Assisting customers with technical issues
• Troubleshooting office computer networks
• Repairing computer hardware
• Assisting clients with their technical problems or concerns by phone or email
• Database maintenance
A+ Certified Professional Projected Demand
Entry level job prospects in fields where A+ CompTIA certification is either required or favoured are good. There is a slight increase in demand projected in the customer service sector, whereas computer technical support job openings are expected to increase significantly due to renewed investment in computer and web technology by businesses across the country. The average salary for technical support and hardware support technicians is $47,118 a year in Canada, while customer service professionals earn on average $13 an hour.