Systems Technical Support Analyst Online
*This program is delivered in our Flex-Ed program format*
Systems Technical Support Analysts analyze and optimize technical processes for their organization. Individuals in this role typically troubleshoot and provide IT support, install and maintain software,and manage inventory systems. This career path is ideal for those who are beginners in the industry as well as those who are currently working in the industry to shape their careers.
This program has an integrated approach to technical processes and customer service. Areas of study include; client and network operating systems, installation/management of software and system hardware, managing/installing active directories, communication, listening, and business writing skills. Students that successfully complete this program are prepared to attain the following industry recognized certifications.
- CompTIA A+ Certification (Includes one-time fee voucher for first exam)
- MTIL (Information Technology Infrastructure Library) Foundation Certification – Preparation
- CompTIA Cloud Essentials – Preparation
Program Length: 7.5 months (20 hours/week, M-TH) Includes 4 week internship
At Herzing College we realize that while some students prefer to attend regular classes at our campus, there are other students who prefer to work in an online learning environment to best accommodate their schedules. It was from this that we developed our Flex-Ed (flexible education) concept. Education, your way. Typically you work your schedule around school, but what if school could work around you?
Our Flex-Ed program format offers the best of both worlds. A convenient online learning environment with the option to work at the campus and receive support from your instructor. Students can choose to work completely or partially online and come to the campus during set hours each day to meet with their instructor and use our facilities.
Click here to view more about Flex-Ed