Medical Office Administrator

Medical Office Administrator

This 10-month college diploma includes a 7-week internship to gain work experience.

With the baby boomers retiring, the medical field, more than ANY other, has been predicted to show the greatest increase in jobs over the next 25 years.

The Medical Office Administrator plays an important role in the medical office team. Medical office administrators perform administrative and clinical tasks to keep the offices and clinics of physicians, podiatrists, chiropractors, dentists, and optometrists running smoothly.

The duties of medical office administrators vary from office to office, depending on office location, size, and specialty. They control patient flow, conduct telephone triage, enroll patients, update and file confidential medical records, liaise with insurance companies, handle professional correspondence, schedule seminars and appointments, arrange for hospital specialist visits and laboratory tests, and coordinate billing and bookkeeping.

Whether you are a beginner or a computer expert, you’ll receive the updated knowledge in computers that you need to excel in any medical office. Students learn 7+ different software programs, including Microsoft Word, Excel, PowerPoint, Access, Outlook, and Publisher. Plus, students learn how to do OHIP billing using AbelMED software, while continually increasing their typing speed, so they can choose to be employed in the field of Medical Transcription.

The opportunities will be limitless for someone with training in Medical Terminology, Anatomy and Physiology, Psychology, and Clinical and Office Procedures. Now, and over the next 25 years, the Medical Field offers some of the best opportunities for college graduates.

classes run Monday through Thursday
Internship Hours: 135
Total Hours: 800
Weeks: 40
Total Credits: 40

Program Listing of Courses:

60 clock hours

AOP 131 Microsoft Word and Keyboarding

This course presents the practical application of the concepts and features of Microsoft® Word. Keyboarding and proper keyboarding techniques are taught. Topics include formatting text and documents, creating and formatting tables, working with graphics, integrating information with other programs, managing styles and templates, working with columns, merging documents, file management techniques, creating forms and creating Web documents. 3.00 credit hours.

40 clock hours

AOP 231 Microsoft Excel

This course presents the practical application of the concepts and features of a spreadsheet package using Microsoft® Excel. Topics include using and managing worksheets and workbooks; applying formatting and style features; working with data, formulas, and functions; managing charts and graphics; working with outlines, views, and reports; automating tasks with the macro feature; using auditing tools, collaborative tools, and hyperlinks; and integrating with other programs. 2.00 credit hours.

20 clock hours

HC 103 Basic Office Accounting

This introduction to office accounting provides the practical application of the concepts of accounting. Topics include an overview of procedures; analyzing and recording transactions; using worksheets, and adjusting entries; working with cash and payroll concepts and procedures. 1.0 credit hours.

40 clock hours

AOP 170 Microsoft PowerPoint and Presentation Skills

This course provides the study of the principles and features of a presentation graphics package, Microsoft® PowerPoint. Topics include creating and modifying presentations; applying formatting techniques; working with charts, objects, and graphics; managing templates; automating slide shows; sharing presentations with programs; working with interactive slide shows; and using the Web for presentations. 2.00 credits.

20 clock hours

AOP 191 Microsoft Publisher

The concepts and principles of desktop publishing are presented using Microsoft® Publisher. Topics include page layout and design, fonts, graphics, digital photographs, and integrating objects from other packages. 1.00 credit hours.

40 clock hours

IS 108 Scheduling

This course presents the practical application of the concepts and features of a scheduling package (using Microsoft® Outlook and ABEL MED). Topics include using the calendar; entering one-time and recurring appointments; using the Date Navigator; moving and editing appointments; and integrating with other programs. 2.0 credit hours.

40 clock hours

HC 235 Clinical Software

This course introduces the application of clinical software for medical and clinical settings, specifically ABEL MED software. Topics include system requirements and installation procedures; company and user setup; managing scheduling, files, and billing; creating reports and using utilities. 1.0 credit hours, 20 clock hours.

20 clock hours

HC 192 Ethics

This course is a discussion of ethics and associated ethical problems. A focus on business ethics and the legal dilemmas encountered will prepare the students for the situations they might encounter in the field. The governing bodies in medicine will be discussed as well as auditing and record keeping issues. 1.0 credit hours.

60 clock hours

HC 100 Medical Terminology

This course introduces the foundations of the language of medicine and develops medical vocabulary through the study of the structures, functions, diagnostic procedures, pathology, and treatment procedures of the body systems. 3.0 credit hours.

60 clock hours

HC 115 Human Anatomy and Physiology

This course provides instruction in the organization and structure of the body components (anatomy) and their functions (physiology). Topics include an overview of all of the systems of the body: skeletal, digestive, muscular, lymphatic, nervous, endocrine, cardiovascular, urinary, reproductive. 3.0 credit hours.

20 clock hours

MS 100 First Aid and CPR

This course is designed to bring students to the St. John's Ambulance Standard Level First Aid and Level A CPR. 1.0 credit hours.

40 clock hours

HC 110 Psychology

This seminar provides the student with an introduction to Psychology and Abnormal Psychology. Students will learn to deal with and communicate with patients suffering from emotional disorders, as well as aid in assessing patients. 2.0 credit hours

60 clock hours

HC 106 Office Procedures

This course provides an introduction to health care offices practices and procedures. Topics include reception and booking appointments; patient records management; telephone and mail procedures; health insurance plans; financial records and inventory control; procedures manuals; and health associations. 3.0 credit hours.

60 clock hours

HC 226 Clinical Documents

This course provides training in the preparation of clinical documents, including patient charts, records, histories and reports. Students will learn to complete requisition forms to order tests and blood work, as well as read the results from the laboratory and diagnostic reports. 3.0 credit hours.

80 clock hours

HC 251 Transcription, Grammar, Spelling

This course provides instruction in written English and Proofreading. Topics include grammar, word usage, and proofreading. Students will be introduced to the operation of a Dictaphone and its capabilities. 4.0 credit hours.

40 clock hours

PD 200 Career Development Seminar

This seminar provides an opportunity for the student to apply the techniques and processes for developing a career path and to learn lifetime career management tools and skills. Topics include career planning, job searching, developing career search documents, refining interview skills and preparing for a new position. 2.0 credit hours.

135 clock hours

WE 492 Internship

The internship component of the program is the practical application of a student’s knowledge and skills in an industry environment. The industry shall be directly related to the student’s program of study. The internship requires full-time day attendance working in the industry setting. The duration of the internship is seven weeks, during which the student must satisfactorily complete a minimum of 135 hours of work experience. 3.0 credit hours. Prerequisite: All courses in the program.

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