facebookFinancial Services Representative
This one-year college diploma prepares students to work in a variety of financial sectors and includes a two-month internship to gain work experience.
Herzing College has partnered with The Canadian Securities Institute, one of the leading educational institutions serving the financial services industry. The Investment Funds in Canada (IFC) certification exam for mutual fund licensing is offered in this diploma program, the most important designation to have to begin your career in the bank.
As a Financial Services Representative, graduates will work directly with clients to help them achieve their financial dreams by offering a variety of services and products.
Employers in mutual fund companies, insurance companies, credit unions and banks look for the same skill sets. All offer competitive starting salaries, good benefits package, stock incentive plans, ongoing training for advancement and a pleasant work environment.
Ideal candidates are people looking for a secure financial future that will make use of their customer service skills and financial knowledge.
Total Hours: 1040
Weeks: 52
Total Credits: 52
1st Semester Schedule
40 hours
CA201B Microsoft Word
The student will learn practical word processing techniques applicable to an office setting. The broad range of tools available for use in word processing documents will be studied from basic formatting to developing forms, creating tables and Web pages. Upon successful completion of this program the student will be prepared to take the MOUS certification examination.
40 hours
CA204D Microsoft Excel
In this course the student will learn the skills to work with spreadsheets. Using Microsoft Excel, the student will create and modify worksheets and integrate data among worksheets in various workbooks. Developing formulas and customizing worksheets will be highlighted with the emphasis on producing business reports. Upon successful completion of this program the student will be prepared to take the MOUS certification examination.
100 hours
GS104C Business Communications and Presentations
This course will help the student develop the skills necessary to function in writing in the modern business setting. There will be a review of grammar, sentence structure and punctuation as they apply to business communication. Formats for a variety of written business communications and effective verbal presentation techniques will be taught. Students will complete various exercises with the emphasis on improving basic skills in grammar, punctuation, and sentence structure, and apply them to writing of letters, memoranda, newsletters and reports. Students will complete a variety of public speaking exercises to enhance verbal and non-verbal communication skills. Microsoft PowerPoint is introduced as a presentation tool.
80 hours
AC105A Accounting Concepts
This subject will provide the student with an understanding of the needs of major users of accounting information systems; management, owners, creditors, and the government. The student will be introduced to the basic vocabulary necessary to talk about business and accounting issues.
2nd Semester Schedule
80 hours
AC106 Financial Statements
The objective of this course is to introduce students to the principles of decision-making and how these principles are applied to personal financial planning. Students will learn how to read and assess client statements. These concepts and methods are necessary in developing personal financial plans for clients. Topics include the principles of finance, goal setting, budgeting, planning for taxes, cash flow management, credit, investment planning, insurance, retirement and estate planning.
20 hours
FS110 Anti-Money Laundering and Terrorist Financing (AML)
This learning activity, based on Canada’s Proceeds of Crime (Money Laundering) and Terrorist Financing Act, introduces you to key money-laundering and terrorist-financing concepts, such as how they can happen and how you and your organization can take the necessary measures to avoid conducting business with potential money launderers and terrorists. Content includes risks of financial exposure and reputation damage, legal reporting and record-keeping procedures, suspicious transactions and identifying “red flags,” knowing your customer (KYC) and penalties for non-compliance.
20 hours
FS120 Privacy (Personal Information Protection)
This online learning activity, based on the Federal Personal Information Protection and Electronic Documents Act teaches you what you need to know to make sure your client’s information is protected, and, consequently, your organization avoids legal or reputation risk. You will learn how to comply with federal regulatory requirements. Topics includes protection measures for personal information, organizational accountability, purposes/limits for collecting personal information, consent, protection of personal information, client access, complaint resolution and audit procedures.
60 hours
FS131 Financial Services: An Overview
This course covers five areas: Financial Services Sector, its features, functions and contributions; who offers financial services and the distinctions between them; who regulates financial institutions, how and why; Financial Sector infrastructure; and the business environment.
80 hours
FS141 Financial Products and Services
In this course students will learn about the demand for money and financial services. Topics include and introduction to the financial industry sectors, personal banking products and services, business banking products and services. The second half of the course covers insurance, investing and investment services, retirement financing, wills and estate planning, and the role of the financial professional as a financial advisor.
140 hours
FS151 Investment Funds in Canada I.F.C
This course will teach students to: guide clients in their selection of mutual funds and related investment products; confidently describe and discuss with clients the risk/return characteristics of the different mutual fund types; ensure product suitability, the principle underlying consumer protection regulation and provide superior client service with respect to mutual fund investments.
80 hours
GS140B Relationship Selling Techniques
This course will provide the student with the fundamentals of what selling is all about by learning the role of the sales force and why people and organizations buy what they do. The student will develop verbal and non verbal communication skills, understand the importance of their and their competition’s products, time management and social and legal issues in selling. The selling process in retail, business, services and non-profit environments will be explored in depth.
60 hours
FP103 Practice Management
Upon completion of this course the student will understand the rules and regulations that guide the daily tasks and operations of a Financial Services Representative and Investment Advisor. The running of a successful business requires both technical skills and investment knowledge to satisfy both your clients and yourself. Topics include: doing market research, managing your stable of clients and developing business strategies.
60 hours
BU 324 Marketing and Sales
This course provides a practical and managerial approach to the principles and applications of marketing in organizations and in the marketplace. Topics include the marketing process and strategic planning; the global marketing environment; developing marketing opportunities and strategies; developing the marketing mix through product development, pricing strategies, distribution channels and promotion techniques and managing marketing through customer relationships, social responsibility and marketing ethics.
20 hours
BU202 Business Ethics and Law
This course provides a study of the ethical issues that businesses encounter as well as an overview of the Canadian legal system and its effect on business and business organizations. Topics include ethics and business law, contracts and sales, consumer protection issues, agency and employment issues, the regulation of business organizations, analyzing risk-bearing devices and dealing with real property issues.
PD 150 Career Developments
This mandatory course helps students prepare for employment, conduct a successful campaign to find employment, and be successful in their career. Topics covered; preparation of a resume, covering letter and thank you letter to use in job search.
160 hours
WE294 Internship
The internship component of the program is the practical application of a student’s knowledge and skills in an industry environment. The industry shall be directly related to the student’s program of study. The internship requires full-time day attendance working in the industry setting. The duration of the internship is two months during which the student must satisfactorily complete a minimum of 160 hours of work experience.
